|Annual Subscription||Monthly payment|
Great for Customer Support and IT Help Desk Management.
VisionFlow is modular and responsive to your needs and gives you the setup your project requires.
The tool integrates with a lot of platforms, including:
There is a VisionFlow mobile app available. Other integrations not specified.
|Learn more about Helpdesk Pilot pricing||Learn more about VisionFlow pricing|
|Verizon, Capgemini, Swarco||Toyota, Swiss Armed Forces, Brio, Saab, SKF|
|1-917-720-3199||+1800 4959915 (US) +46771105000 (EU)|
| Visionera AB|
11329 Stockholm, Sweden
Annual subscription fee for Helpdesk Pilot:
Lite Edition – $895
Pro Edition – $1195
Enterprise Edition – $1495
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
7For the Small plan, subscription starts at 19 euros per user per month, which gives access to the base module containing the following core functions: group calendar, issue/case tracking, PM reports and statistics, Search, Users & Permissions.
For Medium, subscribers are entitled to the base module plus the following: project management functions, email ticket system, support center and live support chat. Rate is at 33 euros per user per month.
The Large plan is at 47 euros per user per month. It is equipped with all the functionalities for the Small and Medium subscription packages, plus these additional features: CRM, corporate branding, product/asset inventory and enterprise chat. This is recommended for big organizations who want to maximize their functions.
There is also a Pick & Choose pricing plan where each module or core function is priced individually, and you choose depending on what you need.
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|List of Features|
List of Features
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If you test various Help Desk Software apps you shouldn’t just analyze their list of features and available pricing packages. Pay attention to the fact that the software must be meeting your work processes and company so the more flexible their offer the better. Learn what systems are supported by Helpdesk Pilot and VisionFlow and be certain you will get mobile support for whatever devices you work on in your company. You should also find out which languages and geographies are supported, because this might be a critical factor for many businesses.