What is better HelpCrunch or Klera? Different businesses demand different types of Marketing Software. To understand well which one fits your needs, think about evaluating various alternatives feature by feature along with their conditions and costs. Furthermore, you may get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: HelpCrunch (8.7) vs. Klera (8.0) for all round quality and usefulness; HelpCrunch (100%) vs. Klera (97%) for user satisfaction rating. Analyze their high and low points and decide which software is a better option for your company. An effective, simple way is to write the advantages and disadvantages of both applications next to each other and find out which solution has more benefits.
Our team put a lot of effort to review all popular Customer Support Software products available on the market, but among them these three caught our special attention: Freshdesk, Freshdesk Omni, Zendesk.
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
FB Messenger
Facebook
Twitter
Google+
WhatsApp
Viber
Telegram
Skype
Slack
WordPress
Magento
Google Tag Manager
Google Analytics
Shopify
Tumblr
Squarespace
PrestaShop
Jimdo
3dcart
SpaceCraft
OpenCart
Big Cartel
Fluid App
Drupal
Joomla
Zapier
Salesforce
Zendesk
Zoho
Mixpanel
Segment
Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
Klera offers two enterprise pricing plans with one offering basic functionalities while the other offers advanced capabilities and supports more users. Contact the vendor to request a custom plan.
You should pay attention to the fact that while both HelpCrunch and Klera may offer a top quality set of features every product might be created for a different business size. If you are comparing features you should focus on a business type they are aimed at. Specific elements could scale up effectively for huge enterprises but if you own a small or medium business it’s frequently better to avoid paying for advanced features that you might never have a chance to use.
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