Compare Help Scout vs. DeskPROYou have so many Help Desk Software choices in today’s market that choosing the right product can be difficult. On our comparison page, it is simple to review the functions, pricing terms, available plans, and more details of Help Scout and DeskPRO. You can also examine their score (9.0 for Help Scout vs. 7.3 for DeskPRO) and user satisfaction level (98% for Help Scout vs. 98% for DeskPRO). The scores and ratings present you with a general idea how both of these software products perform. In addition, find out if the application can integrate with your current business apps to guarantee greater productivity. People who want to save some time or need a Help Desk Software suggestion from our team may want to investigate these top choices for the current year: Freshdesk, Zendesk, Samanage.
|Monthly payment||Monthly payment | Annual Subscription|
Help Scout provides a shared inbox for you and your team, enabling collaboration for support whenever an email or a support requests comes in.
Helpdesk Software that is powerful yet simple, affordable, multi–channel and with your choice of hosting in our cloud or on your server.
| 500 Harrison Ave., Floor 3R |
Boston, MA 02118
|Innovation Warehouse, 1 East Poultry Avenue, EC1A 9PT. London. United Kingdom|
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Standard – $20/user per month or $15/user per month (billed annually)
Plus – $35/user per month or $27/user per month (billed annually)
DeskPro offers two pricing options for their customers:
DeskPRO in the Cloud: $30 per agent per month
DeskPRO Download: $600 per year per 5 agents
Help Scout supports integrations with the following business systems and applications:
DeskPRO supports integrations with the following business systems and applications:
|Learn more about Help Scout pricing||Learn more about DeskPRO pricing|
|English||English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East|
|Types of Clients|
Types of Clients
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|Trello, GrubHub, Basecamp, Treehouse||Xerox, Mariner Software, Pure Digital Radios|
Page last modified
If you compare different Help Desk Software products you shouldn’t simply explore their list of features and available pricing plans. Keep in mind the product must be matching your needs and business so the more flexible their offer the better. Find our which OSes are supported by Help Scout and DeskPRO and make sure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, because this might be a critical factor for many businesses.