Compare Help Scout vs. Corvisa Contact Center

Getting the most effective Help Desk Software product is all about evaluating numerous solutions and figuring out the top software for your specific needs. Our unique process will give you a brief look at the general rating of Help Scout and Corvisa Contact Center. For total quality and performance, Help Scout scored 9.0, while Corvisa Contact Center scored 7.0. On the other hand, for user satisfaction, Help Scout earned 98%, while Corvisa Contact Center earned 100%. Below it's also possible to verify their functions, terms, plans, etc. to find out which program will be more appropriate for your needs. One key feature to evaluate is if the application allows you to enable and disable permissions on different types of users to protect any confidential business data. At this time, the most popular products in our Help Desk Software category are: Samanage, Freshdesk, Zendesk.
Compare

Help Scout

VS

Corvisa Contact Center

VS

Help Scout screenshot Corvisa Contact Center screenshot
Pricing Page

Total Score

Our Score

8.9 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

98% ?

Client Experience

100% ?

Pricing

Pricing

$15

by quote

Price Scheme

Price Scheme

Monthly payment Quote-based
Complete Review

Complete Review

Product Info

Product Info

Help Scout provides a shared inbox for you and your team, enabling collaboration for support whenever an email or a support requests comes in.
Your complete communications suite. Contact center software & telephony solutions for every business.
Easy Links
Integrations

Integrations

Help Scout supports integrations with the following business systems and applications:

  • PipelineDeals
  • Pipedrive
  • OnePage CRM
  • Olark Live Chat
  • NiceReply.com
  • Campaign Monitor
  • MixPanel
  • MailChimp
  • Magento
  • Userlike Live Chat
  • KISSmetrics
  • Kato
  • Infusionsoft
  • HipChat
  • Highrise CRM
  • FreshBooks
  • ClickDesk
  • Capsule CRM
  • Constant Contact
  • BigCommerce
  • Campfire
  • Bronto
  • Shopify
  • Snapengage
  • Slack
  • Zapier
  • Talkdesk
  • Customer Thermometer
  • Bitium
Corvisa Contact Center supports integrations with the following business systems and applications:
  • Salesforce
Prominent Customers

Prominent Customers

Trello, GrubHub, Basecamp, Treehouse All Star, Forsythe Appraisals, D&S Global Solutions, TOTO
Available Features

Available Features

Help Scout FEATURES

  • Help Desk
  • Reports
  • Docs Knowledge Base
  • Email Integration
  • Security and Reliability

Corvisa Contact Center FEATURES

  • Call Recording
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Automated Call Distribution (ACD)
  • Advanced Call Routing
  • Preview Dialer
  • Power Dialer
  • Progressive Dialer
  • Agent Monitoring
  • Reporting Dashboard
  • Contact Management
  • Lead Nurturing Tools
  • Call Campaign Management
  • Automated Workflows
  • Cloud PBX Integration
  • Native Salesforce Integration
  • Open Source Toolkit
  • Built-in Testing & Deployment
Contact No.

Contact No.

877.487.9256
Client Types

Client Types

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Pricing Info

Pricing Info

Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.

Basic – $12/user per month or $8/user per month (billed annually)

  • Up to 10 Users
  • Unlimited messages & storage
  • 1 Mailbox
  • 1 Docs knowledge base
  • Reports (30 days of history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions
  • Outstanding 24×6 Support
  • No Help Scout branding
  • iOS & Android App
  • Two-factor authentication

Standard – $20/user per month or $15/user per month (billed annually)

  • Unlimited Users
  • Unlimited messages & storage
  • 5 Mailboxes
  • 1 Docs knowledge base
  • All Basic features, plus:
  • Workflows
  • Satisfaction Ratings
  • Office Hours
  • 50+ integrations
  • API Access

Plus – $35/user per month or $27/user per month (billed annually)

  • Unlimited Users
  • Unlimited messages & storage
  • Unlimited Mailboxes
  • 3 Docs knowledge base
  • All Standard features, plus:
  • Salesforce Integration
  • Jira Integration
  • HubSpot Integration
  • SAML Single Sign-on
  • Teams
  • Custom fields
  • HIPAA Compliance
  • IP Restrictions

Pricing is available by quote only. Contact Corvisa directly for more pricing details.

Vendor's Address

Vendor's Address

500 Harrison Ave., Floor 3R
Boston, MA 02118
USA
1610 N. Second Street
Suite 101
Milwaukee, WI 53212
Pricing Page

Pricing Page

Learn more about Help Scout pricing Learn more about Corvisa Contact Center pricing
Languages Supported

Languages Supported

English English
Customer Support

Customer Support

Ticket
Phone Live Support
Ticket
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Mac
Company Email

Company Email

sales@corvisacloud.com
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, details and opinions that we provided in this table were collated from official company pages, marketing resources available online, actual experience from real customers as well as our individual hands-on use of each solution by an expert. We pay a lot of attention to extensively analyze every product, so we not only test it internally, but we also match our findings with opinions of other users from the B2B community.