Compare Help Scout vs. Corvisa Contact Center

You can use our scoring system to give you a general idea which Help Desk Software product is better for your company. For overall product quality, Help Scout attained 9.1 points, while Corvisa Contact Center received 7.0 points. Meanwhile, for user satisfaction, Help Scout scored 98%, while Corvisa Contact Center scored 100%. Details about their features, tools, supported platforms, customer support, plus more are available below to help you get a more accurate analysis. Remember to choose only the tools your company needs to avoid wasting money for features which are redundant. Our team put a lot of effort to prepare reviews of all popular Help Desk Software solutions offered on the market, but among them these three deserved our special attention: Freshdesk, Samanage, LiveAgent.
Product

Help Scout

VS

Corvisa Contact Center

VS

Help Scout screenshot Corvisa Contact Center screenshot
Pricing Details

Our Score

Our Score

9.0 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

98% ?

Customer Experience

100% ?

Pricing

Pricing

$15

by quote

Pricing Model

Pricing Model

Free | Monthly payment Quote-based
Complete Review

Complete Review

General Info

General Info

Help Scout provides a shared inbox for you and your team, enabling collaboration for support whenever an email or a support requests comes in.
Your complete communications suite. Contact center software & telephony solutions for every business.
Quick Links
List of Features

List of Features

Help Scout FEATURES

  • Help Desk
  • Reports
  • Docs Knowledge Base
  • Email Integration
  • Security and Reliability

Corvisa Contact Center FEATURES

  • Call Recording
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Automated Call Distribution (ACD)
  • Advanced Call Routing
  • Preview Dialer
  • Power Dialer
  • Progressive Dialer
  • Agent Monitoring
  • Reporting Dashboard
  • Contact Management
  • Lead Nurturing Tools
  • Call Campaign Management
  • Automated Workflows
  • Cloud PBX Integration
  • Native Salesforce Integration
  • Open Source Toolkit
  • Built-in Testing & Deployment
Phone No.

Phone No.

877.487.9256
Types of Customers

Types of Customers

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about Help Scout pricing Learn more about Corvisa Contact Center pricing
Integrations

Integrations

Help Scout supports integrations with the following business systems and applications:

  • PipelineDeals
  • Pipedrive
  • OnePage CRM
  • Olark Live Chat
  • NiceReply.com
  • Campaign Monitor
  • MixPanel
  • MailChimp
  • Magento
  • Userlike Live Chat
  • KISSmetrics
  • Kato
  • Infusionsoft
  • HipChat
  • Highrise CRM
  • FreshBooks
  • ClickDesk
  • Capsule CRM
  • Constant Contact
  • BigCommerce
  • Campfire
  • Bronto
  • Shopify
  • Snapengage
  • Slack
  • Zapier
  • Talkdesk
  • Customer Thermometer
  • Bitium
Corvisa Contact Center supports integrations with the following business systems and applications:
  • Salesforce
Popular Customers

Popular Customers

Trello, GrubHub, Basecamp, Treehouse All Star, Forsythe Appraisals, D&S Global Solutions, TOTO
Available Support

Available Support

Ticket
Phone Live Support
Ticket
Company Email

Company Email

sales@corvisacloud.com
Available Languages

Available Languages

USA, UK, Canada, International USA, Canada
Contact Address

Contact Address

500 Harrison Ave., Floor 3R
Boston, MA 02118
USA
1610 N. Second Street
Suite 101
Milwaukee, WI 53212
Pricing Info

Pricing Info

Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. Give the details a look, and select your plan:

Free

  • Shared inbox

Standard – $20/month

  • Reporting, automation, and integrations

Plus – $40/month

  • Advanced reporting and features for large teams

Pricing is available by quote only. Contact Corvisa directly for more pricing details.

Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Mac
Product Comparisons

Product Comparisons

Compare with Vivantio Service Desk
Compare with HP Service Manager
Compare with Casengo
Compare with Samanage
Compare with Hiver
Compare with Rescue by LogMeIn
Compare with Issuetrak
Compare with LiveHelpNow
Compare with AzureDesk
Compare with Front
Compare with NetHelpDesk
Compare with AJ Help Desk
Compare with Remedyforce
Compare with Cayzu
Compare with CA Service Desk Manager
Compare with JitBit HelpDesk
Compare with BeAnywhere Support Express
Compare with nanoRep
Compare with LANDESK Service Desk
Compare with Helprace
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

No Help Desk Software will be able to cover all the needs of a specific team. While main functionalities of Help Scout and Corvisa Contact Center should matter you should also carefully analyze the integrations offered by every solution. In many cases your team will already be making use of other types of B2B software in your company and it’s much wiser to go with solutions that integrate well with one another. If you do that you will be able to be certain of a smooth exchange of information between your teams and software used, which can really reduce time devoted to migrating between one software and the other.