Compare Help Scout vs. ClickDeskToday’s firms seek the top Help Desk Software product to continue to be competitive. On this page we help you with choosing the right service, by allowing you to assess Help Scout and ClickDesk down to the very details of their individual functions. You may as well examine our total scoring values, which rate the software general quality and performance. Help Scout got a 9.0 score, while ClickDesk has a score of 8.6. Likewise, you may compare their general user satisfaction rating: 98% (Help Scout) against 100% (ClickDesk). Keep in mind to choose the solution that best addresses your most crucial needs, not the application with the higher number of features. Those of you who don't have much time or want a Help Desk Software suggestion from our experts may want to investigate these top choices for the current year: Freshdesk, Zendesk, Samanage.
|Monthly payment||Monthly payment | Annual Subscription|
Help Scout provides a shared inbox for you and your team, enabling collaboration for support whenever an email or a support requests comes in.
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
|Learn more about Help Scout pricing||Learn more about ClickDesk pricing|
|Trello, GrubHub, Basecamp, Treehouse||Agile CRM, Quorum, NetStock|
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Standard – $20/user per month or $15/user per month (billed annually)
Plus – $35/user per month or $27/user per month (billed annually)
Pricing is available per agent per month.
1 year (15% off):
2 years (33% off):
1 Year (15% off):
2 Years (33% off):
| 500 Harrison Ave., Floor 3R |
Boston, MA 02118
| MS 35, 440 N Wolfe Road, Sunnyvale,|
CA 94085, USA
Help Scout supports integrations with the following business systems and applications:
|English||English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East|
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
Page last modified
No Help Desk Software will be perfect enough to cater to all the needs of a specific team. Even though main functionalities of Help Scout and ClickDesk are obviously a priority you should also carefully analyze the integrations offered by each app. In many cases your team will already be using some other B2B software in your company and it’s much more beneficial to choose solutions that integrate well with each other. With that approach you will be able to guarantee an effortless transfer of data between your teams and apps, which can significantly reduce time wasted on migrating between one product and the next.