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Compare HaystackCRM vs ManageEngine ServiceDesk

What is better HaystackCRM or ManageEngine ServiceDesk? There is a wide range of CRM Software products out there these days. The simplest way to find out which app fits your needs best is to evaluate them side by side. For instance, here you can assess HaystackCRM and ManageEngine ServiceDesk for their overall score (8.0 vs.

8.7, respectively) or their user satisfaction rating (N/A% vs. 100%, respectively). It’s also possible to compare their functions and pricing terms along with other helpful data below. When matching products make sure to analyze their related advantages and mark their disparities to obtain a clearer picture of both deals. What is more keep in mind to check non-core issues such as security, backup, ease-of-use, and customer support.

If you want to quickly locate the top CRM Software according to our review team we suggest you try out one of these solutions: Freshsales, HubSpot CRM, Salesforce CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Management
  • Schedule Management
  • Intuitive Dashboard
  • Leads and Opportunities Management
  • Event Management
  • Team Management
  • Quotes and Proposals
  • Products and Service Catalog
  • GPS (Who’s Near Me?”
  • Email Integration

Pricing Info

Haystack CRM offers the following plans, contact the vendor for more product information and enterprise pricing details.

Free

  • 1 user account
  • Up to 2500 records (contact, company, event, opportunity or item)
  • Apps for iOS, Android, and web access

Full Access – $29/user/month

  • Accounts for every member of your team
  • Unlimited records
  • Ability to share information with your team
  • Priority support
  • Apps for iOS, Android, and web access

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

HaystackCRM integrates with the following business systems and applications:

  • Evernote
  • Google Drive
  • Gmail
  • Calendar Apps
  • Google Maps
  • Apple Maps

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HaystackCRM is the premier CRM solution for small to medium businesses. You’re on the go, and now you can fully operate all features of your CRM on any mobile device.

Company Email

support@HaystackCRM.com

Contact No.

Company's Address

HaystackCRM HQ
407 Parkway #F
Greensboro, NC 27401
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

The software compared on this page are merely a sliver of our full CRM Software category and you should keep in mind that there may be better solutions available. If you want to ensure you make the optimal decision for your business we definitely suggest that you try out more apps first. It may also be a good idea to check out our top 10 CRM Software list to see which apps are at the moment the highest-rated ones and dominate the market.

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