Compare HaystackCRM vs. Freshsales

The perfect CRM Software is a product that can tackle your company’s specific demands. You can determine which choice is best suited for your industry if you compare several products before you decide which one is the best. For example, HaystackCRM and Freshsales are scored at 8.0 and 9.5, respectively, for general quality and performance. Similarly, HaystackCRM and Freshsales have a user satisfaction rating of N/A% and 95%, respectively, which reveals the general response they get from customers. Better yet, get in touch with a regular customer of the software and solicit their feedback concerning the application in question. Right now, the top services in our CRM Software category are: Salesforce CRM, Freshdesk, HubSpot CRM.





HaystackCRM screenshot Freshsales screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

9.7 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A ?

Client Satisfaction

95% ?





Price Scheme

Price Scheme

Free | Monthly payment Free | Monthly payment | Annual Subscription
Detailed Review

Detailed Review

General Info

General Info

HaystackCRM is the premier CRM solution for small to medium businesses. You’re on the go, and now you can fully operate all features of your CRM on any mobile device.
Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.
Quick Links
Available Integrations

Available Integrations

HaystackCRM integrates with the following business systems and applications:

  • Evernote
  • Google Drive
  • Gmail
  • Calendar Apps
  • Google Maps
  • Apple Maps

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

Pricing Details

Pricing Details

Learn more about HaystackCRM pricing Learn more about Freshsales pricing



  • Contact Management
  • Schedule Management
  • Intuitive Dashboard
  • Leads and Opportunities Management
  • Event Management
  • Team Management
  • Quotes and Proposals
  • Products and Service Catalog
  • GPS (Who’s Near Me?”
  • Email Integration

Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports
Email Address

Email Address
Prominent Clients

Prominent Clients



English English, German, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Swedish
Client Types

Client Types

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Phone Number

Phone Number

(336)-645-8035 +1-866-832-3090
Available Devices

Available Devices

Vendor's Address

Vendor's Address

HaystackCRM HQ
407 Parkway #F
Greensboro, NC 27401
1250, Bayhill Drive Suite 315
San Bruno, CA 94066
Pricing Info

Pricing Info

Haystack CRM offers the following plans, contact the vendor for more product information and enterprise pricing details.


  • 1 user account
  • Up to 2500 records (contact, company, event, opportunity or item)
  • Apps for iOS, Android, and web access

Full Access – $29/user/month

  • Accounts for every member of your team
  • Unlimited records
  • Ability to share information with your team
  • Priority support
  • Apps for iOS, Android, and web access

Freshsales offers five SMB and enterprise pricing plans. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  • Contact management
  • Pipeline management
  • 250 bulk emails/user/day
  • Build-in phone
  • 2 sales campaigns/user
  • Lead scoring
  • 2 intelligent workflows
  • Basic reporting
  • Integrations
  • iPhone & Android apps

Garden – $25/user/month (billed annually)

  • All Blossom Plan features
  • Multiple pipeline management
  • 500 bulk emails/user/day
  • 5 sales campaigns/user
  • 10 intelligent workflows
  • Advanced reporting
  • Territories and lead assignment
  • Advanced CRM customization

Estate – $49/user/month (billed annually)

  • All Garden Plan features
  • 1000 bulk emails/user/day
  • 10 sales campaigns/user
  • 25 intelligent workflows
  • Advanced lead scoring
  • Auto profile enrichment
  • Reports dashboard
  • Smartforms and event tracking

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • 2000 bulk emails/user/day
  • 25 sales campaigns/user
  • 50 intelligent workflows
  • EUC data center
  • IP whitelisting
Customer Support

Customer Support

Ticket Training
Phone Live Support
Ticket Training
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Popular Alternatives

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It may not always be enough to just compare HaystackCRM and Freshsales against each other. Although reliable tools, cost and customer reviews are all important and should be included when making a final choice, you should also pay attention to the recognition and awards won by every product. Frequently a less known solution may turn out to be an excellent choice that was distinguished with SaaS awards such as our Experts’ Choice Award which shows that in spite of smaller market popularity it’s a significant contender to the products that dominate the market.