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Compare HappyFox Chat vs JitBit HelpDesk

What is better HappyFox Chat or JitBit HelpDesk? A sensible way to find the appropriate Customer Support Software product for your company is to compare the solutions against each other. Here you can compare HappyFox Chat and JitBit HelpDesk and see their functions compared thoroughly to help you decide on which one is the better product.

Furthermore, you can review their overall ratings, such as: overall score (HappyFox Chat: 8.1 vs. JitBit HelpDesk: 9.2) and user satisfaction (HappyFox Chat: 100% vs. JitBit HelpDesk: 100%). Check their varying features and similarities and discover which one outperforms the other. Moreover, imagine your company tomorrow; will your business outgrow the app in the next couple of years?

Our team put a lot of effort to review all popular Live Chat Software services that you can find on the market, but among them these three caught our special attention: Salesforce Live Agent, Zendesk, Freshchat.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $14.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited Agents
  • Unlimited Chats
  • Chat History
  • Integration
  • Security
  • Customizable Widgets
  • Mini-Dashboards
  • Statistics & Analytics
  • Automated Notifications
  • Mobile Optimization

Pricing Info

HappyFox Chat is available in the following payment plans:

Free

  • 10 agents
  • 14 days chat history
  • 1 website

Popular – $14.99/agent/month 

  • unlimited number of agents
  • 1 year chat history
  • 1 website

Mighty – $29.99/agent/month

  • unlimited number of agents
  • 3 years chat history
  • 3 websites

Fantastic – $49.99/agent/month

  • unlimited number of agents
  • unlimited chat history
  • 10 websites

Enterprise – $99.99/agent/month

  • unlimited number of agents
  • unlimited chat history
  • unlimited number of  websites

Note that all prices are calculated on the basis of annual subscriptions.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shorelinemusic, FitTea

Integrations

HappyFox Chat integrates with the following systems and applications:

  • BigCommerce
  • Google Analytics
  • Magento
  • Shopify
  • MailChimp
  • Microsoft Dynamics CRM
  • Salesforce Sales Cloud
  • Zapier
  • WordPress
  • Slack
  • Google Analytics
  • Mac App
  • Segment
  • Pipedrive
  • Mixpanel
  • Woo Commerce
  • Sugar CRM
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HappyFox Chat is the ideal live chat and customer support app for a variety of businesses, which helps users streamline customer relationships.

Company Email

support@happyfoxchat.com

Contact No.

Company's Address

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29/month

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Help Desk
  • Two-Way Email Integration
  • POP3/IMAP/SMTP
  • Ticketing Management
  • Secure Web-Based Interface
  • Customer Support Request Tagging
  • File Attachment Support
  • Asset Management
  • Canned Responses
  • Knowledge Base
  • Help Desk Automation
  • Team Mailbox
  • Reporting Options
  • SSL Encryption
  • Real-Time Updates
  • Multilingual Support

Pricing Info

JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades.  

On-Premise HelpDesk Ticketing System Pricing:

Small – $1699

  • Supports Up to 10 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License

Company – $3499

  • Supports Up to 20 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML

Enterprise – $4999

  • Supports an Unlimited Number of Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML
  • Source Codes
  • GIT-Access to Latest Code Updates
  • Expedited Support

SaaS Help Desk Pricing

Freelancer – $29/month (billed monthly) or $24.92/month (billed annually)

  • Supports 1 Agent
  • 500MB Storage Space
  • Upgrade/Downgrade Anytime

Startup – $69/month (billed monthly) or $59.25/month (billed annually)

  • Supports Up to 4 Agents
  • 1GB Storage Space
  • Native iOS and Android Applications
  • Upgrade/Downgrade Anytime

Company –  $129/month (billed monthly) or $108.25/month (billed annually)

  • Supports Up to 7 Agents
  • 5GB Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • Upgrade/Downgrade Anytime

Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)

  • Supports Up to 9 Agents ($29/extra agent)
  • Unlimited Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • CDN
  • Option to Hide JitBit Branding
  • Expedited Support
  • HIPAA Compliance
  • BAA
  • Upgrade/Downgrade Anytime

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, HP, and ESPN

Integrations

JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • Azure DevOps/TFS/Visual Studio Online
  • Highrise
  • GitLab

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust help desk application designed to help users track support tickets in the most efficient way possible.

Company Email

support@jitbit.com

Contact No.

Company's Address

Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom

If you are still having doubts about which service will be best for your company it might be a sensible idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular each software is and how extensive is its online presence. For instance, in case of Facebook HappyFox Chat has 26872 likes on their official profile while JitBit HelpDesk profile is liked by 702 people.

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