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Compare GuideMe vs PT Distinction

What is better GuideMe or PT Distinction? Getting the suitable Customer Experience Management Software product is as simple as evaluating the strong and low functions and terms offered by GuideMe and PT Distinction. Here it's also possible to match their overall scores: 6.9 for GuideMe vs. 8.0 for PT Distinction. Or you can check their general user satisfaction rating, 100% for GuideMe vs. 93% for PT Distinction.

We suggest that you spend some time to examine their specific functions and decide which one is the better choice for your business. Likewise, bear in mind to take into account your company’s or industry’s unique case, such as, a multilingual software for a global staff or a mobile version to help you work away from your office.

Those of you who are pressed for time or could use a Customer Experience Management Software advice from our experts might want to take a look at these top choices for this year: Zendesk, SoGoCX, Yotpo.

NOAWARDS
YET

SmartScore™

6.9

User Satisfaction

100%

Pricing:

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • GuideMe creator
  • GuideMe analyzer
  • GuideMe player
  • Analytics
  • SSL
  • AI and ML integration
  • Unlimited MAUs
  • Dedicated customer success manager

Pricing Info

GuideMe offers simple enterprise pricing plans with the following inclusions:

Bronze – $10/month

  • GuideMe for video, PDF, and GIF creation
  • 1 creator license
  • 100 publishing actions per month
  • GuideMe videos support
  • Your brand

Silver – quote based

  • Unlimited in-app walkthroughs, unlimited steps
  • 5 walkthrough creator license
  • 1000 MAUs
  • Email and phone support
  • Analytics, SSL
  • Your brand and theme
  • Co-creation with GuideMe professionals

Gold – quote based

  • Unlimited in-app steps and walkthroughs
  • Unlimited creator license
  • 100000 MAUs
  • 24/7 Dedicated customer success manager
  • AI and ML integrations
  • Launch walkthroughs with URL and beacons
  • Analytics, SSL, localization
  • Ml and self-driving software

Enterprise plan – quote based

  • Everything in Gold
  • Unlimited MAUs
  • Unlimited playbacks
  • Private cloud, APIs
  • Secure storage

Integrations

No available information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

GuideMe is an in-app guidance and training authoring application for websites, software applications, and online services.

Company Email

info@edcast.com

Contact No.

Company's Address

EdCast Inc.
1901 Old Middlefield Way, Suite 21
Mountain View, CA 94043
USA

NOAWARDS
YET

SmartScore™

8.0

User Satisfaction

93%

Pricing:

Starting from $19.90

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Branding
  • Quick Navigation
  • Marketing Resources
  • Scalable Systems
  • Automation
  • Flexible Program Builder
  • Coaching Tools
  • Group Training Programs
  • Exercise & Assessment Library
  • Free Training Trials
  • Personalized Meal Plans
  • Habit Coaching & Tracking
  • Automated Client Notifications
  • Real-time Alerts, Summaries & Feedback
  • Messaging Center
  • Photo Food Diary
  • Exercise Coaching
  • Up-to-date Assessments
  • Tracking & Measuring Progress
  • Integrations

Pricing Info

PT Distinction has three options for enterprise pricing that are suitable for solo trainers and fitness training businesses. There are no long-term commitments, allowing you to cancel any time. And if you stop your subscription anytime in your first month, you do not have to pay a single cent.

Novice – $19.90/month

  • 1 Month Free Trial
  • 3 Online Client Accounts
  • Android & iOS Apps
  • Full Customization
  • Same Day Support

Pro – $60.00/month

  • All Novice Features
  • 25 Online Client Accounts
  • Custom Branded Mobile Apps
  • Website Integration

Master – $80.00/month

  • All Pro Features
  • 50 Online Client Accounts

If you want to add more client accounts to your subscription, each one is free for the first month. The fee after that varies for every plan. For Novice and Pro, it is $6.00 per month while for Master it is only $1.60 per month.

Integrations

PT Distinction can integrate with popular health trackers and wearables as well as leading online payment gateways.

  • My Fitness Pal
  • FitBit
  • MyZone
  • PayPal

For more information as to which devices and applications PT Distinction can synchronize with, visit the knowledge base or contact support.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mom Beyond Baby, Precision Motion, Pedro Correia

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cutting-edge personal trainer application that supplies the tools for a successful online training business.

Company Email

Contact No.

Company's Address

PT Distinction, Ltd.
7 Quakers Road
Devizes, Wiltshire, SN10 2FH
United Kingdom

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

9.4

User Satisfaction

98%

Pricing:

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Zendesk Comparisons

Name
Comparision

If you are still having second thoughts about which solution will be best in your case it might be a sensible idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular every software is and how large is its online presence.For instance, if you analyze GuideMe LinkedIn profile you’ll find out that they are followed by 2508 people. In case of PT Distinction the volume of followers on their LinkedIn page is 0.

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