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Compare Grow in Cloud vs JitBit HelpDesk

What is better Grow in Cloud or JitBit HelpDesk? Getting the perfect CRM Software product is all about comparing various solutions and determining the top software for your specific needs. Our unique process will give you a brief look at the general rating of Grow in Cloud and JitBit HelpDesk. For general quality and performance, Grow in Cloud scored 8.0, while JitBit HelpDesk scored 9.2. On the other hand, for user satisfaction, Grow in Cloud earned 100%, while JitBit HelpDesk earned 100%.

Below you can also verify their characteristics, terms, plans, etc. to see which program will be more suitable for your company. An important aspect to assess is if the software allows you to enable/disable limitations on various types of users to secure any confidential corporate data.

In the event you want to quickly find the optimal CRM Software according to our experts we suggest you try out these solutions: Freshsales, Salesforce CRM, HubSpot CRM.

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SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from £8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Product Tour
  • Online Appointment Scheduling
  • Calendar Sync (iCal, Google Calendar, Outlook)
  • Calendar Management
  • Client Management
  • SMS Notifications
  • Customized Billing and Invoicing
  • Centralized Payment Dashboard
  • Self-Service Client Portal
  • Documents Module
  • Landing Page Builder
  • Automated Reminders & Notifications
  • Free Client Website
  • Live Website Widget
  • Branding
  • Contact Management
  • Leads Capturing
  • Customer Messaging
  • Email Campaign Tracking
  • Email/SMS Marketing
  • Expense Management
  • Online Document Management
  • Online Payment Gateways
  • Professional Invoice Templates
  • Action History
  • Reports

Pricing Info

Grow In Cloud Offers the following basic and enterprise pricing packages:

Basic – £10/month or £8/month (Annual Billing)

  • Contacts Management
  • Online Invoicing
  • Online Appointment
  • Online Calendar Management
  • Client Website
  • Live Website Widget
  • Online Payments
  • Live Customer Messaging
  • Cloud Document Storage & Sharing
  • 1GB free Storage

Business Lite – £30/month or £22.50/month (Annual Billing)

  • All Basic features
  • Staff Management
  • Email & SMS Marketing
  • Expense Management
  • Performance Reports
  • 2 GB free Storage
  • 1 Staff Account

Business Advanced – £50/month or £37.50/month (Annual Billing)

  • All Business Lite features
  • Branding
  • Staff Calendar
  • Customized Notifications & Reminders
  • Add-ons Available
  • Dedicated Account Manager
  • 5 GB free Storage
  • 100 SMS Messages
  • 2 Staff Accounts

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shazy IT Computing, B&N Makeup Studio

Integrations

Grow In Cloud integrates with the following business systems and applications:

  • Facebook
  • PayPal
  • Stripe
  • All Calendars (Gmail, Outlook, Yahoo, iCloud)
  • Eblogger
  • Wordpress
  • Wix

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-based comprehensive business management software that comes with all the essential tools and capabilities small businesses and budding start-ups need to manage their operations, attract and grow their client base, and drive their revenues.

Company Email

info@growincloud.com

Contact No.

Company's Address

GrowinCloud Inc.
Fox Court, 14 Gray’s Inn Rd
Chancery Lane, London WC1X 8HN
United Kingdom

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29/month

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Help Desk
  • Two-Way Email Integration
  • POP3/IMAP/SMTP
  • Ticketing Management
  • Secure Web-Based Interface
  • Customer Support Request Tagging
  • File Attachment Support
  • Asset Management
  • Canned Responses
  • Knowledge Base
  • Help Desk Automation
  • Team Mailbox
  • Reporting Options
  • SSL Encryption
  • Real-Time Updates
  • Multilingual Support

Pricing Info

JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades.  

On-Premise HelpDesk Ticketing System Pricing:

Small – $1699

  • Supports Up to 10 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License

Company – $3499

  • Supports Up to 20 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML

Enterprise – $4999

  • Supports an Unlimited Number of Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML
  • Source Codes
  • GIT-Access to Latest Code Updates
  • Expedited Support

SaaS Help Desk Pricing

Freelancer – $29/month (billed monthly) or $24.92/month (billed annually)

  • Supports 1 Agent
  • 500MB Storage Space
  • Upgrade/Downgrade Anytime

Startup – $69/month (billed monthly) or $59.25/month (billed annually)

  • Supports Up to 4 Agents
  • 1GB Storage Space
  • Native iOS and Android Applications
  • Upgrade/Downgrade Anytime

Company –  $129/month (billed monthly) or $108.25/month (billed annually)

  • Supports Up to 7 Agents
  • 5GB Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • Upgrade/Downgrade Anytime

Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)

  • Supports Up to 9 Agents ($29/extra agent)
  • Unlimited Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • CDN
  • Option to Hide JitBit Branding
  • Expedited Support
  • HIPAA Compliance
  • BAA
  • Upgrade/Downgrade Anytime

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, HP, and ESPN

Integrations

JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • Azure DevOps/TFS/Visual Studio Online
  • Highrise
  • GitLab

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust help desk application designed to help users track support tickets in the most efficient way possible.

Company Email

support@jitbit.com

Contact No.

Company's Address

Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom

You should note that while both Grow in Cloud and JitBit HelpDesk may provide an excellent range of features each product may be created for a different company size. If you are comparing features you may want to pay attention to a company type they are aimed at. Specific features could scale up well for large enterprises but if you run a small or mid-sized business it’s frequently better to stay away from paying for customized features that you may never actually use.

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