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Compare Grow in Cloud vs Freshdesk

What is better Grow in Cloud or Freshdesk? We are here to streamline the process of comparing CRM Software products for you. For example, on this page you can look at the overall performance of Grow in Cloud (8.0) and compare it with the overall performance of Freshdesk (9.8). You may also match their overall user satisfaction rating: Grow in Cloud (100%) vs. Freshdesk (100%).

What’s more, you can read their functions in detail to see which product can better tackle your company’s requirements. In general, any business app should allow you to quickly see the big picture, at the same time offering you quick access to the details.

People who are pressed for time or could use a CRM Software recommendation from our experts may want to examine these top choices for this year: Salesforce CRM, HubSpot CRM, Freshsales.

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YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from £8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Product Tour
  • Online Appointment Scheduling
  • Calendar Sync (iCal, Google Calendar, Outlook)
  • Calendar Management
  • Client Management
  • SMS Notifications
  • Customized Billing and Invoicing
  • Centralized Payment Dashboard
  • Self-Service Client Portal
  • Documents Module
  • Landing Page Builder
  • Automated Reminders & Notifications
  • Free Client Website
  • Live Website Widget
  • Branding
  • Contact Management
  • Leads Capturing
  • Customer Messaging
  • Email Campaign Tracking
  • Email/SMS Marketing
  • Expense Management
  • Online Document Management
  • Online Payment Gateways
  • Professional Invoice Templates
  • Action History
  • Reports

Pricing Info

Grow In Cloud Offers the following basic and enterprise pricing packages:

Basic – £10/month or £8/month (Annual Billing)

  • Contacts Management
  • Online Invoicing
  • Online Appointment
  • Online Calendar Management
  • Client Website
  • Live Website Widget
  • Online Payments
  • Live Customer Messaging
  • Cloud Document Storage & Sharing
  • 1GB free Storage

Business Lite – £30/month or £22.50/month (Annual Billing)

  • All Basic features
  • Staff Management
  • Email & SMS Marketing
  • Expense Management
  • Performance Reports
  • 2 GB free Storage
  • 1 Staff Account

Business Advanced – £50/month or £37.50/month (Annual Billing)

  • All Business Lite features
  • Branding
  • Staff Calendar
  • Customized Notifications & Reminders
  • Add-ons Available
  • Dedicated Account Manager
  • 5 GB free Storage
  • 100 SMS Messages
  • 2 Staff Accounts

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shazy IT Computing, B&N Makeup Studio

Integrations

Grow In Cloud integrates with the following business systems and applications:

  • Facebook
  • PayPal
  • Stripe
  • All Calendars (Gmail, Outlook, Yahoo, iCloud)
  • Eblogger
  • Wordpress
  • Wix

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-based comprehensive business management software that comes with all the essential tools and capabilities small businesses and budding start-ups need to manage their operations, attract and grow their client base, and drive their revenues.

Company Email

info@growincloud.com

Contact No.

Company's Address

GrowinCloud Inc.
Fox Court, 14 Gray’s Inn Rd
Chancery Lane, London WC1X 8HN
United Kingdom

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

If you continue having second thoughts about which product will be best in your case it may be a good idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular every product is and how wide is its online presence. For example Grow in Cloud Twitter profile has currently 618 followers. At the same time Freshdesk Twitter is followed by 17901 people.

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