|Free | Monthly payment||Quote-based|
Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.
A sales engagement software built for inbound and outbound sales teams.
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
| Groove Labs, Inc. |
660 4th Street #684
San Francisco, CA 94107
|Learn more about Zoho Desk pricing||Learn more about Groove pricing|
|CoffeeRocket, WesTel International, Hibner||Google, Slack, Uber|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
Zoho Desk integrates with the following business systems and applications:
Groove connects with the following systems seamlessly:
Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.
You can easily start Zoho Suport free trial here.
Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable
All Free features plus:
Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable
All Professional features plus:
Groove pricing is tailored to your specific business needs. The core features include:
Contact the vendor to request for a demo and quote.
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It may not always be enough to simply compare Groove and Zoho Desk against one another. Even though specific tools, pricing plans and user comments are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards won by each app. Very often a less popular product may turn out to be a good choice that was distinguished with SaaS awards such as our Supreme Software Award which shows that in spite of lesser market popularity it’s a significant rival to the software that rule the market.