Compare Wolken vs. GrooveSpecific companies want different types of Help Desk Software. To understand well which solution meets your needs, consider comparing various solutions feature by feature along with their terms and costs. Furthermore, you will get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system. The results are: Groove (7.0) vs. Wolken (8.0) for total quality and efficiency; Groove (98%) vs. Wolken (100%) for user satisfaction rating. Analyze their high and weaker points and find out which software is a more sensible choice for your company. An effective, simple tactic is to list the advantages and disadvantages of both services next to each other and check which solution has more benefits. Our team put a lot of effort to prepare reviews of all popular Help Desk Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, LiveAgent, Samanage.
|Quote-based||Freemium | Monthly payment|
Wolken Enterprise Service Desk is an ITIL compliant and PinkVERIFY™-certified cloud-based help desk application designed and created to help you manage all internal incidents.
Everything you need to deliver awesome, personal customer service.
Wolken Enterprise Service Desk offers numerous 3rd party extensions like VOIP solutions, Network monitoring solutions, CRM solutions, and much more.
Third-party help desk integrations:
|Large Enterprises | Medium Business||Small Business | Medium Business|
|+1 650 799 5587||48 587415949|
Contact Wolken Software for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Groove Free includes:
Groove Plus ($15 per month) includes:
| E. Bayshore Road, Suite 200|
Palo Alto CA 94303
|449 Thames Street Newport, RI 02840 United States|
|Learn more about Wolken pricing||Learn more about Groove pricing|
|Inbound.org, TravelPony, AppFigures|
|USA, UK, Canada, International, India||USA, UK, Canada|
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When you test various Help Desk Software products you shouldn’t simply analyze their features list and provided pricing plans. Consider that the service must be adjusted to your standards and team so the more flexible their offer the better. Learn what OSes are supported by Groove and Wolken and be certain you will get mobile support for whichever devices you work on in your company. You should also learn which languages and countries are supported, as this could be a deal breaker for many companies.