Compare Salesforce Service Cloud vs. GrooveFinding the perfect Help Desk Software for your business is vital to growing your company’s efficiency. In our platform, you can easily compare numerous solutions to see which one is the right software for your requirements. Here you can match Groove vs. Salesforce Service Cloud and look at their overall scores (7.0 vs. 9.5, respectively) and user satisfaction rating (98% vs. 97%, respectively). You can also look at the specifics of costs, conditions, plans, services, tools, and more, and find out which software offers more advantages for your business. In general, choose the software that lets you to change the features and subscription plan to address your company growth or lack of it. Our experts made sure to review all popular Customer Support Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk, Samanage.
|Monthly payment||Freemium | Monthly payment|
Service Cloud customer service software gives you faster, smarter customer support.
Everything you need to deliver awesome, personal customer service.
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business|
| The Landmark at One Market, Suite 300|
San Francisco, CA 94105
|449 Thames Street Newport, RI 02840 United States|
Salesforce Service Cloud offers three SMB and enterprise pricing packages to meet the needs of different users. Give the details a look, and select your plan:
Professional – $75/user/month
Enterprise – $150/user/month
Unlimited – $300/user/month
Groove Free includes:
Groove Plus ($15 per month) includes:
|USA, UK, Canada, International||USA, UK, Canada|
|Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo||Inbound.org, TravelPony, AppFigures|
|Learn more about Salesforce Service Cloud pricing||Learn more about Groove pricing|
Salesforce Service Cloud supports integrations with the following business systems and applications:
Third-party help desk integrations:
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No Help Desk Software will be perfect enough to solve all the requirements of a specific team. Though main functionalities of Groove and Salesforce Service Cloud are important you should also carefully study the integrations offered by a given service. In many cases you will already be working with other types of B2B software in your company and it’s definitely more beneficial to opt for solutions that integrate well with one another. If you do that you can be certain of a reliable transfer of information between your teams and apps, which can considerably reduce time spent on migrating between one service and the next.