Great for Customer Support and IT Help Desk Management.
A sales engagement software built for inbound and outbound sales teams.
|Learn more about Helpdesk Pilot pricing||Learn more about Groove pricing|
|Verizon, Capgemini, Swarco||Google, Slack, Uber|
Annual subscription fee for Helpdesk Pilot:
Lite Edition – $895
Pro Edition – $1195
Enterprise Edition – $1495
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
Groove pricing is tailored to your specific business needs. The core features include:
Contact the vendor to request for a demo and quote.
|Types of Customers|
Types of Customers
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
The tool integrates with a lot of platforms, including:
Groove connects with the following systems seamlessly:
| Groove Labs, Inc. |
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It may not always be enough to just compare Groove and Helpdesk Pilot with one another. Although specific features, cost and customer experience are all important and should be included when making a final choice, you should also take a look at the recognition and awards won by every app. Very often a less known product may turn out to be a great choice that was a winner of many industry awards such as our Exceptional Customer Support Award which shows that despite limited market presence it’s a worthy rival to the products that rule the market.