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Compare Greetly iPad Sign In App vs LiveChat

What is better Greetly iPad Sign In App or LiveChat? To ensure that you get the most useful and productive Customer Support Software for your business, you have to compare products available on the market. For instance, here it is possible to match Greetly iPad Sign In App’s overall score of 8.0 against LiveChat’s score of 8.1. You can even examine their general user satisfaction: Greetly iPad Sign In App (100%) vs.

LiveChat (96%). In addition, you can compare their strengths and weaknesses feature by feature, including their contract conditions and costs. By comparing products you are improving your chances to choose the best software for your needs. It goes without saying you must understand your specific needs to realize which service meets those needs.

We did our best to review all popular Visitor Management Software products available out there, but among them these three deserved our special attention: EasyLobby, Condeco Visitor Management, DwellingLIVE Visitor Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi-Language Check-In
  • Host Employee Alerts
  • Visitor Photo Capture
  • Visitor Badge Printing
  • Visitor Logs
  • Non-Disclosure Agreements
  • E-Signature Capture
  • Integrations

Pricing Info

Greetly offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $99.00/month or $79.00/month/annual billing

  • Multiple Tablets per Location

Pro – $129.00/month or $99.00/month/annual billing

  • Multiple Tablets per Location
  • Slack Integration
  • iPad Air and Desk Mount

Unlimited – $249.00/month or $199.00/month/annual billing

  • Multiple Tablets per Location
  • Slack Integration
  • Zapier Integration
  • Badge Printing
  • 1 Year Visitor Log Storage
  • Unlimited Hosts
  • iPad, Mount, Cable Lock, & Badge Printer

All plans include:

  • Unlimited Usage
  • Voice, Call, & Text Notifications
  • Visitor Photo Capture
  • Non-Disclosure Agreements

Greetly plans are also available for a free 14-day trial. To avail of the no-cost demo, contact sales via phone, email, or web form.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Northern Illinois University, Industrious, Vita Coco

Integrations

Greetly seamlessly integrates with the following third-party solutions:

  • Slack
  • Zapier
  • Active Directory
  • Google
  • KUBE

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Greetly is a self-service digital reception kiosk for working spaces.

Company Email

welcome@mygreetly.com

Contact No.

Company's Address

320 W. Ohio Street
Chicago, Illinois
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $16

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Agent application

  • Supervise chats
  • Request and manage a customer’s desktop using Remote Desktop functionality
  • Proactively engage your customers to chat
  • Whisper to other helpdesk team agents and help with sales process
  • Browse chat history with a particular customer
  • Transfer customers to another agent
  • Organize conferences and invite available agents to chat
  • Get notifications about chats and conferences
  • See customers’ details, including page and geolocalization
  • Talk with unlimited customers in real time at the same time
  • Enable customers queue and begin chats with specific clients
  • Spell check in real-time using suggestions and custom dictionaries support

Customer web application

  • Chat with your desktop browser or even a mobile device
  • Know when a team agent replies
  • Get a callback from an agent
  • Print the web chat log
  • Send the web chat log to e-mail address
  • Save the web chat log to local drive
  • Assess a team agent’s service and fill the Post-chat Survey
  • Be notified when an agent replies

Website monitoring

  • Monitor visitors in real-time
  • See visitors’ status:
  • Analyze referrers: web pages where your customers came from
  • Monitor keywords visitors entered in the search engines
  • Monitor users’ visit history
  • Check customer’s browser, language, among others
  • Check notifications about new visitors
  • Install monitoring code

Customization

  • Choose from the Chat Window templates
  • Brand chat window with company logo
  • Access to custom color themes generator
  • Upload customized Chat Buttons, Standard Invitations and Personal Invitations graphics
  • Customize Pre-chat Surveys, Post-chat Surveys and Offline Message forms
  • Share common Canned Responses, URL Addresses and Aliases
  • Integrate the LiveChat software with your existing CRM system

Statistics & Analytics

  • Pre-Chat and Post-Chat Surveys
  • Agents’ availability
  • Average Talk Time, Invites and Chats Traffic Density
  • Average Speed of Answer, Average Queue Waiting time
  • Google Analytics integration

Pricing Info

LiveChat offers the following SMB and enterprise pricing packages for users to choose from.  A 30-day free trial is also available.  Give the details a look, and select the best plan for your business.

Starter Plan: $16 per seat/month billed annually (or $19 billed monthly) Ideal for small office/home office

  • 60-day chat history
  • Unlimited agent accounts
  • Basic chat customization
  • Ticketing system
  • Data security

Team Plan: $33 per seat/month billed annually (or $39 billed monthly) Ideal for full-time support team

  • Unlimited chat history
  • Unlimited agent accounts
  • Full chat customization
  • Ticketing system
  • Data security
  • Basic reporting
  • Agent groups
  • Multiple brandings

Business Plan: $50 per seat/month billed annually (or $59 billed monthly) Ideal for customer service department

  • Unlimited chat history
  • Unlimited agent accounts
  • Full chat customization
  • Ticketing system
  • Data security
  • Advanced reporting
  • Agent groups
  • Multiple brandings
  • Staffing prediction
  • Work scheduler

Enterprise Plan: $149 per seat/month billed only annually Ideal for Fortune 500 companies

  • Unlimited chat history
  • Unlimited agent accounts
  • Full chat customization
  • Ticketing system
  • Data security
  • Advanced reporting
  • Agent groups
  • Multiple brandings
  • Staffing prediction
  • Work scheduler
  • Dedicated acc. manager
  • Product training
  • Software engineer support
  • Security assistance
  • Single Sign-On (SSO)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, Pizza Hut, CBS

Integrations

It is possible to connect your favorite tools to LiveChat using integrations. This opens up a ton of new possibilities. For example, you can save leads in your Salesforce directly from chat or get more newsletter subscribers for your MailChimp mailing lists from the pre-chat survey. Some integrations allow the use of certain tools or services straight from the LiveChat app.

They are categorized in various types:
  1. live chat – analytics integrations (Google Analytics, Woopra, Mixpanel, Kissmetrics,  Google Tag Manager, Cx Moments) WhatConverts, PlayVox, Segment, Stratifyd, Trigerbee)
  2. live chat – chatbots integrations (BotEngine)
  3. live chat – CMS integrations (WordPress, Weebly, WHMCS, Squarespace, 1&1, GoDaddy Go Central, Tumblr, Adobe Business Catalyst, Drupal, Webflow, Elevio, HelpMonks, Unbounce, Instapage, Leadpages, Wishpond, Jimdo, Joomla!, Landingi)
  4. live chat – contact management integrations (FullContact, TalkDesk)
  5. live chat – CRM integrations (Salesforce, HubSpot, Infusionsoft, SugarCRM, Highrise, Pipedrive, Nutshell, 1CRM, AmoCRM, Gold-Vision, Iris CRM, Leadsquared)
  6. live chat – desktop sharing integrations (join.me, TeamViewer, Median, Upscope)
  7. live chat – e-commerce integrations (WooCommerce, Wix, Shopify, Volusion, BigCommerce, Ecwid, Magento 1, Magento 2, 3dCart, Big Cartel, PrestaShop, CommerceV3, CoreCommerce, CS-Cart, SITE123, AmeriCommerce, Easy Digital Downloads, ekmPowershop, Google Adwords, LemonStand, Shoplo, WebSiteX5, Miva, Ordering, OpenCart, osCommerce, OSI Affiliate Software, PinnacleCart, Zen Cart, X-Cart)
  8. live chat – email marketing integrations (Mailchimp, ActiveCampaign, CampaignMonitor, GetResponse, iContact, ConstantContact, Autopilot)
  9. live chat – file sharing integrations (Dropbox)
  10. live chat – help desk integrations (KnowledgeBase.ai, Zendesk, Freshdesk, Jira Service Desk, ProProfs)
  11. live chat – invoicing integrations (Pagato, Freshbooks)
  12. live chat – social media integrations (Facebook, Google+, Twitter)
  13. live chat – messaging platforms (Facebook Messenger, Twilio SMS)

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Full-features live chat and help desk solution for customer service and support.

Company Email

support@livechatinc.com

Contact No.

Company's Address

405 North Street
Chapel Hill, NC 27514
United States of America

VisiPoint

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Real-time Dashboard
  • Visitor Pre-Registration and Booking
  • Generate ID Badges
  • Extensive Reports
  • Tablet and Kiosk-based Visitor Registration
  • Visitor Tracking

Pricing Info

VisiPoint offers flexible enterprise pricing schemes depending on hardware, modules, and services. Contact VisiPoint for more information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sunderland City Council, Northumbria University, Washington Business Center

Integrations

VisiPoint integrates with the following business systems and applications:

  • Microsoft Calendar
  • Google Calendar
  • School Management Information Systems (MIS)

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A completely automated sign in solution that compliments your organisation's reception. It provides best-in-class site security, visitor tracking, ID management and real-time reporting.

Company Email

Contact No.

Company's Address

VisiPoint
33 Bellingham Drive, North Tyne Industrial Estate
Benton, NE12 9SZ, United Kingdom

If you are still having second thoughts about which service will work best in your case it might be a good idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular a given solution is and how extensive is its online presence. For instance Greetly iPad Sign In App Twitter profile has currently 132 followers. At the same time LiveChat Twitter is followed by 5685 people.

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