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Compare GreenRope vs CustomerICare

What is better GreenRope or CustomerICare? If you need an effective CRM Software product for your company you should take time to examine several solutions. It doesn’t have to be difficult, and can be as simple as matching their features in a table like the one below. You will also get a good idea how each product works. For example, on this page you can check GreenRope’s overall score of 8.0 and compare it against CustomerICare’s score of 7.0; or GreenRope’s user satisfaction level at 100% versus CustomerICare’s 85% satisfaction score.

The comparison can help you see the pros and cons of each service, and choose which one suits you requirements better. Aside from the rich features, the solution that’s simple to grasp and use is always the better product.

At this time, the top solutions in our CRM Software category are: Freshsales, Salesforce CRM, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $149

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete CRM
  • Marketing Automation
  • Email Marketing
  • Event Management
  • Calendar Booking
  • Websites & Analytics
  • Social Network Marketing
  • Project Management
  • SMS/MMS/Call Management
  • Surveys
  • Tracking & Stats
  • Templates
  • Advanced Marketing Tools
  • Social Collaboration
  • CRM Mobile App
  • Lead Capture Forms
  • Wiki
  • Lead Scoring
  • Ticketing
  • Predictive Analytics
  • Ecommerce
  • Video Tracking

Pricing Info

No matter how big or small your business is, how limited or generous your budget is, GreenRope has a product plan that will suit your business needs as well as your finances. GreenRope offers 7 priced packages each with a free trial option. On top of that, each version comes with unlimited users and unlimited emails.

Here are the details:

Starter – $149/month

  • 1,000 Contacts

Prime – $199/month

  • 3,000 Contacts

Pro – $249/month

  • 5,000 Contacts

Premium – $299/month

  • 7,500 Contacts

Powerhouse – $349/month

  • 10,000 Contacts

Supreme – $449/month

  • 25,000 Contacts

Ultimate – $699/month

  • 50,000 Contacts

*Custom enterprise pricing plans are also available for over 50,000 contacts.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Digital Strategy, Assured Space, Organik SEO, OraPub

Integrations

GreenRope supports integration with the following business systems and applications:

  • Salesforce
  • WordPress
  • Outlook
  • Microsoft CRM
  • GoToMeeting
  • QuickBooks
  • QuickBooks Online
  • Olark Live Chat
  • Magento
  • Gmail Gadget

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A platform for companies seeking an all-in-one solution that still has that rare theme of simplicity that other CRM platforms just don't have.

Company Email

support@greenrope.com

Contact No.

Company's Address

249 South Highway 101
Suite 525, Solana Beach
CA, 92075, United States

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $22

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

Pricing Info

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens

Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Guide your web visitors and nurture them to become leads and make more conversions.

Company Email

sales@customericare.com

Contact No.

Company's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Almost as important as features and client support responsiveness are pricing options offered by GreenRope and CustomerICare. While price should not be a deciding aspect it’s definitely a key thing to think about. You should expect a flexible pricing package that can be matched with your company size and effortlessly scaled up if your business develops. You should be certain you don’t pick packages that include additional tools that you won’t use and always try to contact with the vendor directly as enterprises can usually count on special pricing. You should also check out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to invest any money and gives you a reliable overview of what it’s like to work with GreenRope and CustomerICare.

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