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Compare Goverlan Reach vs Ytel

What is better Goverlan Reach or Ytel? Examining products to get the best Customer Support Software doesn't have to be complicated. On our review platform, you can easily match Goverlan Reach and Ytel and promptly evaluate their unique elements. We allow you to examine their uniqe benefits, supported devices, level of support, prices, terms, plus more.

It's also possible to compare their overall score (7.3 for Goverlan Reach vs. 8.7 for Ytel) and overall customer satisfaction level (100% for Goverlan Reach vs. 95% for Ytel). Take your time and compare your top alternatives and determine which one is best for your company. Similarly, you have to check the software company’s business viability; can they be relied upon and will they still be on the market in the future?

Right now, the top solutions in our Remote Support Software category are: ConnectWise Control, Zendesk, Atera.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • End-Point Management
  • Remote System Access
  • On-Demand & Unattended Systems
  • Audio & Text Chat
  • Multiple Types Support Sessions
  • Multiple Protocols for Multiple Platforms
  • Activity & Machine Health Monitoring
  • Video Capture
  • PKI Support via SmartCard Redirection
  • File Transfer & Management
  • Task/Startup Program Management
  • Power Management
  • PowerShell Access
  • System Hardware & Software Reporting
  • Real-Time Information
  • Software Deployment & Patching
  • Network Share Management
  • User & System Print Management
  • User Drive Mapping Management
  • Registry Management
  • Script Execution
  • Active Directory Access
  • Account Management
  • Password Management
  • Group Memberships Reporting & Management
  • Users & Machines Configuration reports
  • Global Systems Management Tasks
  • Global Active Directory Changes
  • Non-Compliant Configuration/States Detection
  • Real-Time Compliance Issues Resolution

Pricing Info

Goverlan Reach offers three SMB and enterprise pricing plans to choose from. Give the details a look, and select the best plan for your business:

Standard Edition – $15.00/operator/month or $300.00/operator/one-time payment

  • Product Updates
  • Technical Support
  • Unlimited Internal End Points
  • 10 External/On-Demand End Points
  • Centralized Configuration & Auditing
  • Advanced Remote Control
  • Limited Behind the Scenes Management
  • Active Directory Integration & Management
  • Global Systems Management
  • IT Compliance Assessment & Remediation

Professional Edition – $30.00/operator/month or $590.00/operator/one-time payment

  • Product Updates
  • Technical Support
  • Unlimited Internal End Points
  • 15 External/On-Demand End Points
  • Centralized Configuration & Auditing
  • Advanced Remote Control
  • Behind the Scenes Management
  • Active Directory Integration & Management
  • Global Systems Management
  • IT Compliance Assessment & Remediation

Enterprise Edition – $50.00/operator/month or $990.00/operator/one-time payment

  • Product Updates
  • Technical Support
  • Unlimited Internal End Points
  • 20 External/On-Demand End Points
  • Centralized Configuration & Auditing
  • Advanced Remote Control
  • Behind the Scenes Management
  • Active Directory Integration & Management
  • Global Systems Management
  • IT Compliance Assessment & Remediation

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pekin Hospital, Kingdon Capital, Asbury Automotive Group

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A remote desktop support system with IT task automation.

Company Email

sales@goverlan.com

Contact No.

Company's Address

2655 S Le Jeune Rd
Miami, FL 33134
USA

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Outbound Campaign Builder

  • Phone Calls
  • Direct to Voicemail
  • Messaging

Intelligent Routing

  • Lead Decisioning
  • Call Tracking
  • Live Transfers

Inbound Lead Conversion

  • Live Conversation Management
  • Lead Nurturing
  • Campaign Reporting

API Capability

  • Voice Programming
  • Message Programming

Pricing Info

Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lead Strata Marketing, Drips.com, MediaMix365

Integrations

Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:

  • Zapier
  • HubSpot
  • Zendesk
  • InfusionSoft
  • Velocify
  • Base CRM
  • Salesforce Marketing Cloud
  • SugarCRM
  • National Data Systems
  • onsite
  • LeadMailbox
  • insellerate
  • Base

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ytel is a contact center software and communications API solution that supports multiple modes of communication such as phone, messages, and email.

Company Email

sales@ytel.com

Contact No.

Company's Address

27422 Portola Parkway, Suite 100
Foothill Ranch, CA 92610
USA

You shouldn’t expect only a broad array of features and scalable pricing packages from a credible Customer Support Software. Almost as essential as main features is a quality customer support. You want to guarantee that if you have any questions about Goverlan Reach or Ytel, or you face some problems, or maybe you’ll want to ask for a certain revision or feature beneficial to your business you can trust in a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are offered. It’s also a big plus if you can profit from personal training or at the very least a knowledge base you can use.

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