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Compare GoToWebinar vs inContact

What is better GoToWebinar or inContact? If you wish to get a easy way to find out which Communications Software product is better, our unique algorythm gives GoToWebinar a score of 8.6 and inContact a score of 8.2 for all round quality and performance.

Furthermore, GoToWebinar is rated at 91%, while inContact is rated 91% for their user satisfaction level. You can also examine their product details, such as functions, tools, options, plans, costs, and others. Find out if the application can customize some of its processes to guarantee the software matches your own business workflows.

In the event you want to quickly find the more reliable Web Conferencing Software according to our review team we recommend you try out one of these products: 8×8 VoIP Phone Service, Zoom, Join.me.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

Starting from $89

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email Automation
  • Custom Branding
  • Practice Settings
  • Audience Interaction
  • Handouts Mobile Support
  • Recording
  • Lead Management
  • Real Time Analytics
  • HDFaces Video Conferencing
  • Network Security
  • Desktop/Application Sharing

Pricing Info

Four pricing plans are offered as well as a trial with Plus Plan features for up to 10 participants.

Starter – $109/month or $89/month (billed annually)

  • 100 Participants
  • Reporting and Analytics
  • Polls, Handouts, and Q&A
  • Full Service Registration
  • Automated Emails
  • Custom Branding
  • Integrations
  • VOIP, Phone & Toll Free
  • Online & Local Recording
  • Channel Pages
  • GoToStage

Pro – $249/month or $199/month (billed annually)

  • 500 Participants
  • All Starter features, plus:
  • Simulated Live
  • Source Tracking
  • Beta Video Sharing
  • No Download

Plus – $499/month or $429/month (billed annually)

  • 2,000 Participants
  • All Pro Features
  • No Download

Enterprise Custom Pricing

  • Up to 5,000 Participants
  • All Plus Features
  • Editing Capabilities
  • Testing & Certification

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

GoToWebinar integrates with the following business systems and applications:

  • HubSpot
  • ProjectManager.com
  • Pipeliner CRM
  • Instapage
  • Zapier
  • Infusionsoft
  • Hatchbuck
  • LeadSquared
  • Accord LMS
  • net-Results
  • Cyfe
  • FreshMail
  • Workato
  • Docebo
  • Wishpon
  • Bitium
  • SharpSpring
  • Act-On
  • eTrigue
  • Velocify
  • AWeber
  • ActiveDEMAND
  • Genoo
  • Bedrock Data

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

GoToWebinar is the simple, self-service webinar tool that makes it easy to host large-scale online events.

Company Email

Contact No.

Company's Address

6363 NW 6th Way
Fort Lauderdale, Florida 33309
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automatic Call Distributor (ACD)
  • Interactive Voice Response (IVR)
  • Workforce Optimization (WFO)
  • Workforce Management (WFM)
  • Cloud Contact Center Platform
  • ECHO Customer Survey
  • Call Center Software

Pricing Info

Get in touch with iContact directly to discuss pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Activision, Frontline Call Center, Schumacher Group

Integrations

inContact supports integrations with the following business systems and applications:

  • Zendesk
  • Salesforce 1 Platform
  • Firefly

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

InContact offers innovative call center technology and capabilities of providing contact center service

Company Email

Contact No.

Company's Address

7730 South Union Park Avenue, Suite 500
Salt Lake City, UT 84047

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

No Communications Software will be perfect enough to cater to all the needs of a company. While key functionalities of GoToWebinar and inContact are important you should also carefully analyze the integrations provided by a given product. Very often you will already be making use of various kinds of SaaS software in your company and it’s always wiser to choose services that integrate well with each other. With that approach you can ensure an effortless exchange of information between your teams and software used, which can really reduce time wasted on migrating between one software and the other.

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