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Compare VICIdial vs. GoToMeeting

We are here to simplify the whole process of comparing Communications Software products for you. For example, on this page you can verify the overall performance of GoToMeeting (8.8) and compare it with the overall performance of VICIdial (8.0). You can also match their overall user satisfaction rating: GoToMeeting (87%) vs. VICIdial (96%). Similarly, research their services carefully to find out which product can better address your company’s needs. Generally, any B2B software has to let you to comfortably see the big picture, at the same time offering you easy access to the details. We are aware that not all businesses have the time to try out a wide range of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Web Conferencing Software category are: 8×8 VoIP Phone Service, Join.me, Workplace by Facebook.
Comparison

VICIdial

VS

GoToMeeting

VS

VICIdial screenshot GoToMeeting screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

8.8 ?

Customer Experience

Customer Experience

Customer Experience

96% ?

Customer Experience

87% ?

Cost

Cost

free

$19

Price Scheme

Price Scheme

Quote-based Free | Monthly payment
Complete Review

Complete Review

Overview

Overview

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
GoToMeeting is an online meeting and web conferencing tool perfect for connecting people and teams and getting them all together in one place.
Easy Links
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
iPhone/iPad
Mac
Web-based
Pricing Details

Pricing Details

Learn more about VICIdial pricing Learn more about GoToMeeting pricing
Popular Customers

Popular Customers

ProCirrus Technologies, Collect My Thoughts
Contact Phone

Contact Phone

+1-888-894-8424 +1-888-646-0014
Integrations

Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

GoToMeetings integrates with the following business systems and applications:

  • Slack
  • Salesforce Sales Cloud
  • Acuity Scheduling
  • Microsoft Office 365
  • Zapier
  • Hatchbuck
  • Podio
  • 1CRM
  • Accord LMS
Company Email

Company Email

sales@vicidial.com
Pricing Info

Pricing Info

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

GoToMeeting offers four SMB and enterprise pricing plans for users to choose from, inclduing a free plan for teams with 3 participants. Check the details, and select the ideal plan for your company:

Free

  • 3 Participants
  • Web audio
  • Screen Sharing
  • 1-Click Meetings

Starter – $19/month

  • All Free Features
  • 10 Participants
  • Dial in conference line
  • HD video conferencing

Pro – $29/month

  • All Starter features
  • 50 Participants
  • Drawing Tools
  • Recording
  • Personal Meeting Room
  • Mobile Apps
  • Keyboard & Mouse Sharing
  • Call Me

Plus – $49/month

  • All Pro Features
  • 100 Participants
  • Active directory
  • Sightboard
Vendor's Address

Vendor's Address

Tampa, Florida
USA
6363 NW 6th Way; Fort Lauderdale
Florida 33309
USA
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Available Languages

Available Languages

English, Dutch, Polish, Swedish English
Available Features

Available Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

GoToMeeting FEATURES

  • Meeting Scheduler
  • One-Click Meetings
  • One-Click Recording
  • Call Me To Join Meeting
  • Built-In Audio
  • Toll-Free Option
  • Personal Meeting Room
  • HDFaces Video Conferencing
  • Join via Desktop Options
  • Join via Mobile Options
  • Desktop/Application Sharing
  • Drawing Tools
  • Hand Over Control
  • Virtual Whiteboard
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The apps analyzed on this page are merely a small part of our complete Communications Software category and you should take into account that there might be more reliable services available. If you want to guarantee you make the best possible choice for your company we strongly suggest that you analyze more products first. You may also want to consult our top 10 Communications Software ranking to find out which services are currently the highest-ranking ones and dominate the market.