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Compare GoToMeeting vs chat.io

What is better GoToMeeting or chat.io? Various businesses require different types of Communications Software. To find out which solution fits your needs, think of reviewing various solutions feature by feature along with their terms and costs. Likewise, you will get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.

The results are: GoToMeeting (8.8) vs. chat.io (8.0) for overall quality and usefulness; GoToMeeting (87%) vs. chat.io (100%) for user satisfaction rating. Examine their high and weak points and find out which software is a better option for your company. One simple but effective way is to note down the pros and cons of both services side by side and see which app is better.

Users who are pressed for time or could use a Web Conferencing Software suggestion from our team may want to try out these top choices for this year: Join.me, Zoom, 8×8 VoIP Phone Service.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 87%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Meeting Scheduler
  • One-Click Meetings
  • One-Click Recording
  • Call Me To Join Meeting
  • Built-In Audio
  • Toll-Free Option
  • Personal Meeting Room
  • HDFaces Video Conferencing
  • Join via Desktop Options
  • Join via Mobile Options
  • Desktop/Application Sharing
  • Drawing Tools
  • Hand Over Control
  • Virtual Whiteboard

Pricing Info

GoToMeeting offers four SMB and enterprise pricing plans for users to choose from, inclduing a free plan for teams with 3 participants. Check the details, and select the ideal plan for your company:

Free

  • 3 Participants
  • Web audio
  • Screen Sharing
  • 1-Click Meetings

Starter – $19/month

  • All Free Features
  • 10 Participants
  • Dial in conference line
  • HD video conferencing

Pro – $29/month

  • All Starter features
  • 50 Participants
  • Drawing Tools
  • Recording
  • Personal Meeting Room
  • Mobile Apps
  • Keyboard & Mouse Sharing
  • Call Me

Plus – $49/month

  • All Pro Features
  • 100 Participants
  • Active directory
  • Sightboard

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

ProCirrus Technologies, Collect My Thoughts

Integrations

GoToMeetings integrates with the following business systems and applications:

  • Slack
  • Salesforce Sales Cloud
  • Acuity Scheduling
  • Microsoft Office 365
  • Zapier
  • Hatchbuck
  • Podio
  • 1CRM
  • Accord LMS

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

GoToMeeting is an online meeting and web conferencing tool perfect for connecting people and teams and getting them all together in one place.

Company Email

Contact No.

Company's Address

6363 NW 6th Way; Fort Lauderdale
Florida 33309
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Integration with Facebook Messenger
  • Auto/manual chat assignments
  • Intelligent canned responses
  • Customer message sneak peek
  • Continuous chat
  • Chat ratings
  • Multiple agents can join chat
  • Open API
  • Mobile apps

Pricing Info

chat.io offers a single enterprise pricing package for all users:

chat.io – $10/account/month

  • Integration with Facebook Messenger
  • Auto/manual chat assignments
  • Intelligent canned responses
  • Customer message sneak peek
  • Continuous chat
  • Chat ratings
  • Multiple agents can join chat
  • Open API
  • Mobile apps

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

chat.io integrates with the following business systems and applications:

  • Facebook Messenger
  • Twitter

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Chat.io is a modular chat solution that enables businesses to communicate with their customers via multiple channels from a single system.

Company Email

support@chat.io

Contact No.

Company's Address

One International Place, Suite 1400
Boston, MA 02110-2619
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

When you pick a app that you believe will work best for your team you shouldn’t only pay attention to what reviewers have to say about it. Quite frequently individual experience with the solution will vary, depending on specific preferences and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each product to give you an immediate impression of how real users of GoToMeeting and chat.io evaluate their experience with the product. Our algorithm is based on complex analysis of product mentions on other sites, social networks as well as blogs, so you are going to get a complete and reliable overview of what other clients think about each solution. In this example GoToMeeting got a total satisfaction rating at 87% while for chat.io 100% of people claim they had an enjoyable experience with it.

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