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Compare Google Hangouts vs Cloud Softphone

What is better Google Hangouts or Cloud Softphone? If you’re having a tough time selecting the best Communications Software product for your company, it’s a good idea to compare the available software and find out which service offers more benefits. For instance, here you can review Google Hangouts (overall score: 8.8; user rating: N/A%) vs. Cloud Softphone (overall score: 8.0; user rating: N/A%) for their overall performance.

It's also possible to see which one provides more tools that you need or which has more suitable pricing plans for your current situation. Having a clear table to evaluate their features will significantly boost the odds of finding the appropriate product for your company. Look closely at other aspects of the software like intuitiveness, flexibility, scalability, and pricing options.

Users who don't have much time or would like to get a Communications Software suggestion from our experts might want to try out these top choices for this year: RingCentral, 8×8 VoIP Phone Service, Slack.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voice Calls
  • HD Group Conferencing for up to 15 people
  • Auto Screen Focus
  • HD video calls
  • Instant Messaging
  • Google Application Integration
  • Supports Numerous Computing Devices
  • Screen Sharing Options
  • Intelligent Muting Solution
  • Hangout On Air Feature
  • Custom Administrative Control Options

Pricing Info

Google Hangouts is available for free for receiving and making calls and video conferencing.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shaw Industries, All Recipes, Ocado

Integrations

Google Hangouts offer integrations with the following business systems and applications:

  • Google Apps
  • Zendesk
  • UberConference
  • HipChat
  • FreshService
  • Flowdock
  • Slack
  • Liferay
  • West Unified Communications
  • Sprint
  • Smartsheet
  • Lucid

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Connect with the people that make your business run via HD video, voice or text. Save money and time on travel, but still get all the benefits of face-to-face contact.

Company Email

Contact No.

Company's Address

1600 Amphitheater Pkwy,
Mountain View, CA 94043
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push Notifications
  • Advanced Encryption
  • SMS & Rich Messaging
  • Call & Video Conferences
  • File Transfers
  • Call Forwarding & Transfer
  • External Provisioning
  • MDM Compliance
  • API
  • SIP Server Agnostic
  • Hybrid Radio/5G
  • Wi-Fi Finder
  • Smart Contacts

Pricing Info

Cloud Softphone has five offerings for enterprise pricing that you can pay for on a monthly basis. An overview of these packages is given below.

Outgoing Only –$120/month

  • Unlimited User Activation
  • In-app Branding
  • Callback & Call-through
  • Custom Tab with Web View
  • Balance Checker
  • External Provisioning API
  • SMS/IM

Full Featured – from $49/month

  • All Outgoing Only Features
  • Incoming Calls via Push
  • Business Features
  • Unlimited Subdomains
  • ZRTP/TLS/SRTP

White-Label – from $399/month

  • All Full Featured Features
  • Smart Contacts
  • Registration Wizard
  • WebRTC with Desktop Apps
  • Contact Sync

Enterprise – $399/month

  • All Full Featured Features
  • Smart Contacts
  • WebRTC with Desktop Apps
  • Contact Sync

High Security – $499/month

  • All Full Featured Features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sippy Software Inc., Telco Switch, Porta One

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful white-label engine for softphones that is backed by 140 million endpoints.

Company Email

sales@cloudsoftphone.com

Contact No.

Company's Address

Cloud Softphone
Acrobits s.r.o.
Jindřišská 941/24
110 00 Nové Město
Czechia

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

No Communications Software will manate to solve all the requirements of a specific team. Even though main functionalities of Google Hangouts and Cloud Softphone should matter you should also carefully study the integrations offered by each product. Very often you will already be making use of other types of SaaS software in your company and it’s definitely wiser to go with services that integrate well with each other. With that approach you can be certain of a smooth transfer of information between your teams and apps, which can really reduce time wasted on migrating between one solution and the next.

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