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Compare Google Hangouts vs Cisco WebEx

What is better Google Hangouts or Cisco WebEx? The best Communications Software is a solution that can handle your company’s unique requirements. You can determine which solution is best suited for your business if you compare a wider range of products before you decide which one is the best.

As an example, Google Hangouts and Cisco WebEx are scored at 8.8 and 8.9, respectively, for total quality and performance. Likewise, Google Hangouts and Cisco WebEx have a user satisfaction rating of 98% and 96%, respectively, which indicates the general satisfaction they get from customers. Better yet, talk to a regular client of the software and solicit their opinion about the solution in question.

Our experts made sure to review all popular Communications Software solutions available on the market, but among them these three caught our special attention: Wrike, RingCentral, Slack.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voice Calls
  • HD Group Conferencing for up to 15 people
  • Auto Screen Focus
  • HD video calls
  • Instant Messaging
  • Google Application Integration
  • Supports Numerous Computing Devices
  • Screen Sharing Options
  • Intelligent Muting Solution
  • Hangout On Air Feature
  • Custom Administrative Control Options

Pricing Info

Google Hangouts is available for free for receiving and making calls and video conferencing.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shaw Industries, All Recipes, Ocado

Integrations

Google Hangouts offer integrations with the following business systems and applications:

  • Google Apps
  • Zendesk
  • UberConference
  • HipChat
  • FreshService
  • Flowdock
  • Slack
  • Liferay
  • West Unified Communications
  • Sprint
  • Smartsheet
  • Lucid

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Connect with the people that make your business run via HD video, voice or text. Save money and time on travel, but still get all the benefits of face-to-face contact.

Company Email

Contact No.

Company's Address

1600 Amphitheater Pkwy,
Mountain View, CA 94043
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Web and Video Conferencing
  • Conferencing
  • Webinars
  • Conferencing
  • Chat and Brainstorming Tools
  • Application/File Sharing
  • Multimedia Content Sharing
  • Call Sharing

Pricing Info

Cisco WebEx offers 3 enterprise pricing packages:

Cisco WebEx Premium 8 – $24/user per month  or $19/user per month (for annual subscription)

  • Up to 8 people/meeting
  • Unlimited meetings

Cisco WebEx Premium 25  – $39/user per month or $29/user per month (for annual subscription)

  • Up to 25 people/meeting
  • Unlimited meetings

Cisco WebEx Premium 100 – $69/user per month or $49/per user per month (for annual subscription)

  • Up to 100 people/meeting
  • Unlimited meetings

All plans include:

  • Video conferencing (full-screen, up to 7 video feeds, or split-screen)
  • Share applications or your whole screen
  • VoIP or phone call-in
  • Markup tools and whiteboard
  • Record meetings (including video)
  • Free mobile apps
  • Share the presenter role

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Cisco WebEx supports the following integrations:

  • Dropbox
  • Box
  • Zendesk
  • Nimble
  • GitHub
  • Zapier
  • Pardot
  • Configio
  • SharpSpring
  • Cherwell
  • Litmos
  • Act-On
  • efront
  • BizLibrary
  • Docebo
  • SuccessFactors
  • OneLogin
  • ThoughtIndustries
  • Paradiso LMSesExec
  • Bitium
  • eTrigue
  • ExpertusONE LMS
  • Courseplay
  • Astea Alliance
  • Highspot
  • Microsoft Outlook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cisco WebEx is a web conferencing software that aids users to hold online events and meetings, and serves as a team workspace.

Company Email

Contact No.

Company's Address

San Jose, California,
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

You should pay attention to the fact that while both Google Hangouts and Cisco WebEx may offer a top quality array of features every service may be designed for a different business size. If you are analyzing various solutions you may want to pay attention to a business type they are meant for. Certain elements might scale up with no problem for large enterprises but if you own a small or medium business it’s usually better to refrain paying for complex functionalities that you may never use.

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