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Compare Google Hangouts vs Bright Pattern

What is better Google Hangouts or Bright Pattern? When you compare Google Hangouts and Bright Pattern, you can actually see which Communications Software product is the better option. This guarantees that your business will be able to choose most productive and effective software. You can study the details, for example available tools, pricing, plans offered by each vendor, offer terms, and many more

We also let you check their general scores to know which one looks to be more beneficial for your firm. Google Hangouts has 8.8 points for overall quality and 98% rating for user satisfaction; while Bright Pattern has 8.0 points for overall quality and 97% for user satisfaction. Likewise, you can also check which software business is more dependable by sending an an email question to the two companies and see which company replies without delays.

Right now, the leading solutions in our Communications Software category are: Slack, RingCentral, Wrike.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voice Calls
  • HD Group Conferencing for up to 15 people
  • Auto Screen Focus
  • HD video calls
  • Instant Messaging
  • Google Application Integration
  • Supports Numerous Computing Devices
  • Screen Sharing Options
  • Intelligent Muting Solution
  • Hangout On Air Feature
  • Custom Administrative Control Options

Pricing Info

Google Hangouts is available for free for receiving and making calls and video conferencing.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shaw Industries, All Recipes, Ocado

Integrations

Google Hangouts offer integrations with the following business systems and applications:

  • Google Apps
  • Zendesk
  • UberConference
  • HipChat
  • FreshService
  • Flowdock
  • Slack
  • Liferay
  • West Unified Communications
  • Sprint
  • Smartsheet
  • Lucid

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Connect with the people that make your business run via HD video, voice or text. Save money and time on travel, but still get all the benefits of face-to-face contact.

Company Email

Contact No.

Company's Address

1600 Amphitheater Pkwy,
Mountain View, CA 94043
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $70

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • IVR, Skills-based ACD
  • Visual call flow
  • Predictive dialing
  • Recording, grading, surveys
  • Real-time supervision, campaigns, wallboards
  • Customizable reporting with delivery automation
  • Results export automation
  • Data capture APIs
  • Softphone for Windows / Mac
  • Pre-built CRM integrations
  • Dynamic Agent Scripting
  • Rich web chat, email & SMS
  • Email routing, push and pull
  • Mobile engagement
  • Omnichannel routing
  • Omnichannel desktop
  • Omnichannel reporting
  • WFM Integration
  • Work item routing
  • Screen recording
  • Advanced Scorecards
  • Social Messengers
  • Tailored CRM integrations
  • Business Intelligence
  • Active-Active Disaster Recovery
  • Global Overflow
  • Global Follow-the-Sun
  • Speech Analytics Integration

Pricing Info

Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:

Voice Select – $70/month (annual billing) or $90/month (monthly billing)

  • IVR, Skills-based ACD
  • Visual call flow
  • Predictive dialing
  • Recording, grading, surveys
  • Real-time supervision, campaigns, wallboards
  • Customizable reporting with delivery automation
  • Results export automation
  • Data capture APIs
  • Softphone for Windows / Mac
  • Pre-built CRM integrations
  • Dynamic Agent Scripting

Professional – $100/month (annual billing) or $120/month (monthly billing)

  • All Voice Select features
  • Rich web chat, email & SMS
  • Email routing, push and pull
  • Mobile engagement
  • Omnichannel routing
  • Omnichannel desktop
  • Omnichannel reporting
  • WFM Integration

Premium – $140/month (annual billing) or $160/month (monthly billing)

  • All Professional features
  • Work item routing
  • Screen recording
  • Advanced Scorecards
  • Social Messengers

Enterprise – By quote

  • All Premium features
  • Tailored CRM integrations
  • Business Intelligence
  • Active-Active Disaster Recovery
  • Global Overflow
  • Global Follow-the-Sun
  • Speech Analytics Integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mercedes-Benz, Hitachi, SPi Global, MTT

Integrations

Bright Pattern integrates with the following business systems and applications:

  • Salesforce
  • ZenDesk
  • Microsoft Dynamics
  • Oracle RightNow
  • WFM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.

Company Email

sales@brightpattern.com

Contact No.

Company's Address

1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

The software analyzed on this page are merely a small sample of our complete Communications Software category and you should remember that there may be more reliable solutions out there. If you would like to ensure you make the best possible choice for your business we definitely suggest that you test more products first. You can also consider to study our top 10 Communications Software ranking to find out which services are at the moment the highest-ranking ones and dominate the market.

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