MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare GoldMine Premium vs SysAid

What is better GoldMine Premium or SysAid? Getting the most appropriate CRM Software for your organization is difficult with so many functions, options, and terms to consider. However, relying on our review directory will help you to cut down the selection process by reading all key solutions in a single location.

As an illustration, you can compare GoldMine Premium and SysAid for their features and overall scores, in this case, 7.6 and 9.0, respectively. Similarly, you can check which software has higher general user satisfaction rating: 95% (GoldMine Premium) and 98% (SysAid) to determine which one is the better option for your company. Don’t just buy the software with the lowest price, but the one that gives the most cost-effective value.

Our experts made sure to prepare reviews of all popular CRM Software services that you can find out there, but among them these three deserved our special attention: Freshsales, HubSpot CRM, Salesforce CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.6

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $549

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Analytics reports and knowledge base
  • Calendar and communication management
  • Campaign management
  • Complete CRM dashboards
  • Customer relationship and daily activity management
  • Customer service and support
  • Marketing automation
  • Microsoft Outlook and Office Integration
  • Relationship management
  • Sales and opportunity management
  • Social media integration

Pricing Info

GoldMine Premium Pricing (North America)

  • Standalone: $549
  • Licenses: $1797/2995
  • Volume or additional licenses: $695 per user

For Europe, Asia-Pacific and South Africa pricing, call the vendor for a quote.

Features

  • GoldMine is software you own and run on equipment you own and manage
  • Buy annual support for technical support and updates each year
  • Shared concurrent licensing so you can give access to everyone
  • Lower cost over time than subscription-based offerings
  • Start with a bundle and add seats at any time

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Synergy Audio Visual, Skyline, Blaser Swisslube, AB Orthodontics

Integrations

GoldMine integrates with Office, Office 365, Outlook and ConstantContact for emails. Add-ons include Quotewerks (Quotes & Proposals) and MasterMine (pivot table reporting).

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

GoldMine Premium Edition is a popular CRM tool for businesses of all sizes. The solution is powerful and yet easy to use and maintain.

Company Email

contact@goldmine.com

Company's Address

5675 Gibraltar Drive, Pleasanton, CA 94588, United States

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket management
  • Self-service portal
  • Knowledge base
  • Password reset
  • Remote control
  • CMDB
  • Chat
  • Automation
  • Hardware/software inventory management
  • Help desk integration
  • Patch Management
  • Monitoring
  • Broadcast messages

Pricing Info

SysAid provides tailored pricing by quote which can be requested by phone.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Coca Cola, Panasonic, Adobe, Lufthansa, LG

Integrations

At the moment, SysAid has 3 Embeddables built into the solution that are sold as part of the system, and not as an outsource integration. They are constantly working to add more.

Here are the details:

1. BI Analytics – Powered by Qlik
2. TeamViewer for a robust Remote control solution
3. GFI Software to Offer Superior Patch Management Capabilities.

In addition, they offer many more Add-Ons and Third-Party Integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SysAid is the winner of our Expert's Choice Award. It is a feature rich, easily configurable and highly scalable help desk solution targeted at large businesses.

Company Email

support@sysaid.com

Contact No.

Company's Address

128 Chestnut Street
Newton, MA 02465
USA

No CRM Software will be able to cater to all the requirements of a business. Even though main features of GoldMine Premium and SysAid are important you should also carefully study the integrations supported by each app. Quote frequently you will already be using other types of SaaS software in your company and it’s definitely more beneficial to choose software that integrate well with one another. If you do that you will be able to ensure a smooth transfer of data between your teams and software used, which can significantly reduce time spent on migrating between one product and the other.

Page last modified