What is better Glassix or ZupportDesk? Getting the perfect Customer Support Software for your business is key to improving your company’s productivity. In our platform, it is simple to examine different solutions to see which one is the ideal software for your needs. Here you can match Glassix vs. ZupportDesk and check out their overall scores (8.6 vs. 8.0, respectively) and user satisfaction rating (96% vs. N/A%, respectively).
Additionally, you can look at the details of rates, terms, plans, functions, tools, and more, and determine which software offers more advantages for your business. As a rule of thumb, go for the business software that lets you to scale the features and subscription plan to address your business growth or lack of it.
At this time, the top products in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Glassix integrates with the following business applications:
Salesforce
Zapier
HubSpot
Oracle CRM
Slack
The software is also equipped with an open API, allowing smooth integration with any product with an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nintendo, Avis, Estee Lauder
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glassix offers unparalleled customer service automation, employing advanced AI technology to simplify interactions, enhance efficiency, and provide exceptional support experiences.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
In case you continue having doubts about which app will perform best for your company it may be a sound idea to check out each service’s social metrics. Such metrics are quite often a way to see how popular each solution is and how wide is its online presence. For example Glassix Twitter account has currently 0 followers. At the same time ZupportDesk Twitter is followed by 50 people.
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