Compare ProProfs Chat vs. getReplyWe are here to streamline the cumbersome process of reviewing Customer Support Software products for you. For example, on this page you can check the overall performance of getReply (6.0) and compare it with the overall performance of ProProfs Chat (8.5). You may also match their overall user satisfaction rating: getReply (100%) vs. ProProfs Chat (100%). Likewise, you can read their services thoroughly to see which product can better deal with your company’s requirements. Generally, any business solution must let you to quickly see the big picture, at the same time allowing you easy access to the details. Those of you who are pressed for time or would like to get a Live Chat Software suggestion from our team might want to take a look at these top choices for this year: LiveAgent, Zoho SalesIQ, Kayako.
|Free | Monthly payment | Annual Subscription||Free | Quote-based|
ProProfs Chat is a real-time chat software that you can easily integrate into your business website and instantly connect with your website visitors.
getReply is a multi-channel, web-based customer service software which helps you offer customer support through multiple channels.
|Learn more about ProProfs Chat pricing||Learn more about getReply pricing|
|English, Chinese, German, Spanish, French, Portugese||English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East, France, Sweden, Finland|
ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
FREE – $0
BRONZE – Starts at $8/month when paid annually, $9 when paid monthly (1 operator)
SILVER- Starts at $15 when paid annually, $19 when paid monthly (2 operators)
GOLD – Starts at $32 when paid annually, $39 when paid monthly (2 operators)
ENTERPRISE – Starts at $149 when paid annually, $199 when paid monthly (Unlimited operators)
The pricing for getReply is 3¢ per reply to customer’s question. The service is free for up to 100 replies/month.
Features offered include:
|HorseSaddleShop, Lazy SHop, MilitaryCruiseDeals|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
ProProfs Chat integrates with the following business systems and applicatons:
getReply integrates with the following business apps:
| 6800 Altamor Drive, |
Los Angeles, CA 90045
| 616 Corporate Way |
Valley Cottage, NY 10989
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You don’t want exclusively a broad set of useful tools and adjustable pricing packages from a credible Customer Support Software. Almost as essential as main features is a trustworthy customer support. You want to ensure that when you have any questions about getReply or ProProfs Chat, or you face some problems, or perhaps you’ll want to ask for a specific change or functionality useful to your business you can count on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are provided. It’s also a significant advantage if you are able to profit from individual training or at least an FAQ you can use.