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Compare GetFiveStars vs ReviewInc

What is better GetFiveStars or ReviewInc? It’s a good idea to use our scoring system to give you a general idea which Reputation Management Software product is will work better for your company. For overall product quality, GetFiveStars earned 8.4 points, while ReviewInc received 6.9 points. At the same time, for user satisfaction, GetFiveStars scored 100%, while ReviewInc scored N/A%.

Details about their features, tools, supported platforms, customer support, etc. are given below to help you get a more versatile review. Keep in mind to purchase only the features your business requires to avoid wasting cash for functions that you won’t be using.

Those of you who are pressed for time or want a Reputation Management Software suggestion from our experts might want to take a look at these top choices for this year: Qualtrics CX, Hootsuite, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $39.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Single Customer Email Entry
  • Bulk Customer Email Entry
  • Single or Bulk Email Feedback Requests
  • SMS Feedback Requests
  • Tablet & iPad Kiosk Mode
  • API Integration
  • Net Promoter Score Capture
  • Customer Testimonials Builder
  • Testimonial Widget
  • Online Review Requests
  • NPS Reporting
  • Reviews Monitoring
  • Automated Reports
  • Negative Reviews Alerts

Pricing Info

GetFiveStars offers several SMB and enterprise pricing packages, depending on the number of managed locations. Give the details a look, and select the best plan for your business:

Multi-Location Pricing

Basic – $39.95/location/month

  • Up to 1,000 New Customer Profiles Monthly
  • 1,000 Email Requests per Month (30 a day)
  • Performance & Review Reports
  • Monitor Up to 5 Review Sites
  • Testimonial Widget
  • Custom Survey Questions
  • User Guide and Chat & Email Support
  • Zapier Integration

Pro – $75.00/location/month

  • Up to 3,500 New Customer Profiles Monthly
  • 3,000 Email Requests per Month (100 a day)
  • 200 SMS Review Requests Credits
  • Performance & Review Reports
  • Monitor Up to 5 Review Sites
  • Testimonial Widget
  • Custom Survey Questions
  • Captive Wi-Fi Portal
  • User Guide and Chat & Email Support
  • API, Zapier, & Webhooks Integration

Pro Plus – $99.00/location/month

  • Up to 6,000 New Customer Profiles Monthly
  • 4,000 Email Requests per Month (130 a day)
  • 400 SMS Review Requests Credits
  • Performance & Review Reports
  • Monitor Up to 5 Review Sites
  • Testimonial Widget
  • Custom Survey Questions
  • Captive Wi-Fi Portal
  • User Guide and Chat & Email Support
  • API, Zapier, & Webhooks Integration

Executive – $249.00/location/month

  • Up to 10,000 New Customer Profiles Monthly
  • 7,500 Email Requests per Month (230 a day)
  • 1,000 SMS Review Requests Credits
  • Performance & Review Reports
  • Monitor Up to 5 Review Sites
  • Testimonial Widget
  • Custom Survey Questions
  • Captive Wi-Fi Portal
  • All Support Methods and Phone
  • API, Zapier, & Webhooks Integration
  • Insights Report – Customer Feedback Analysis

 

Enterprise & Franchise Info

  • 1 Location – $39.95/location/month
  • 2-10 Locations – $29.00/location/month
  • 11-16 Locations – $24.00/location/month
  • 17-25 Locations – $21.00/location/month
  • 26-40 Locations – $18.00/location/month
  • 41-100 Locations – $15.00/location/month
  • 100+ Locations – $12.00/location/month
  • More than 500 Locations – custom pricing

Enterprise & Franchise solutions can automate feedback requests, tag locations, manage and monitor businesses at the corporate and location levels, optimize local search and search engine results, and capture Net Promoter Scores and analyze them.

Agency Whitelabel

Basic

  • 1 Location – $39.95/location/month
  • 2-10 Locations – $29.00/location/month
  • 11-16 Locations – $24.00/location/month
  • 17-25 Locations – $21.00/location/month
  • 26-40 Locations – $18.00/location/month
  • 41-100 Locations – $15.00/location/month
  • 100+ Locations – $12.00/location/month
  • 1,000 New Customer Profiles per Month
  • 1,000 Email Requests (30 a day)

Pro  

  • 1 Location – $75.00/location/month
  • 2-10 Locations – $55.00/location/month
  • 11-16 Locations – $42.00/location/month
  • 17-25 Locations – $35.00/location/month
  • 26-40 Locations – $32.00/location/month
  • 41-100 Locations – $29.00/location/month
  • 100+ Locations – $25.00/location/month
  • 3,500 New Customer Profiles per Month
  • 3,000 Email Requests (100 a day)
  • 200 SMS Review Requests Credits
  • Wi-Fi Portal ($200 one-time device fee)

Pro Plus

  • 1 Location – $99.00/location/month
  • 2-10 Locations – $69.00/location/month
  • 11-16 Locations – $55.00/location/month
  • 17-25 Locations – $47.00/location/month
  • 26-40 Locations – $44.00/location/month
  • 41-100 Locations – $41.00/location/month
  • 100+ Locations – $38.00/location/month
  • 6,000 New Customer Profiles per Month
  • 4,000 Email Requests (130 a day)
  • 400 SMS Review Requests Credits
  • Wi-Fi Portal ($200 one-time device fee)

Executive

  • 1 Location – $249.00/location/month
  • 2-10 Locations – $199.00/location/month
  • 11-16 Locations – $185.00/location/month
  • 17-25 Locations – $170.00/location/month
  • 26-40 Locations – $155.00/location/month
  • 41-100 Locations – $145.00/location/month
  • 100+ Locations – $140.00/location/month
  • 10,000 New Customer Profiles per Month
  • 7,500 Email Requests (250 a day)
  • 1,000 SMS Review Requests Credits
  • Wi-Fi Portal Included

For questions regarding pricing plans, contact GetFiveStars through email or chat.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

GetFiveStars can be integrated with numerous third-party services via API, Zapier, and Webhooks.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

GetFiveStars is a fully integrated and highly customizable online reputation management platform.

Company Email

support@getfivestars.com

Contact No.

Company's Address

5205 Prospect Rd. #135-163
San Jose, CA 95129
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.9

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $39.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live Testimonial Feeds
  • Bi-Directional Integrations
  • Social Media Integrations
  • Review Site Monitoring
  • Customizable Review Forms
  • Configurable Response Emails
  • Flexible Dashboard
  • SEO-Ready Testimonial Feeds
  • Coupons & Surveys
  • Email Reports

Pricing Info

ReviewInc offers four SMB and enterprise pricing plans to meet the needs of different users. Check out the details, and decide which package works the best for your business:

Monitoring – $39.00/location/month/annual billing

  • 1 Business Location
  • 3 Users
  • 10 Review Sites Monitoring
  • Custom Dashboard
  • Reports & Alerts
  • Review Response Workflow

Premium – $149.00/location/month/annual billing

  • 1 Business Location
  • 10 Users
  • 25 Review Sites Monitoring
  • Custom Dashboard
  • Reports & Alerts
  • Review Response Workflow
  • Automatic & One-Click Social Media Sharing
  • Unlimited Review Collection
  • Custom Logo per Location
  • Custom Survey Questions
  • Custom Page & Email Thank You
  • Custom Follow-Up
  • Custom Coupons
  • Multi-Language Support
  • Mobile Optimization
  • Website Embed
  • Facebook Embed
  • Kiosk & Tablet Embed
  • SSL Embed
  • Email & SMS Review Requests
  • QR Codes
  • Multiple Design Posters
  • Website Testimonials
  • Facebook Testimonials
  • Rich Snippets on Google
  • Third-Party App Integration

Enterprise – request a quote

  • Up to 50,000 Business Locations
  • Unlimited Users
  • Unlimited Review Sites Monitoring
  • Custom Dashboard
  • Reports & Alerts
  • Review Response Workflow
  • Automatic & One-Click Social Media Sharing
  • Unlimited Review Collection
  • Custom Logo per Location
  • Custom Survey Questions
  • Custom Page & Email Thank You
  • Custom Follow-Up
  • Custom Coupons
  • Multi-Language Support
  • Mobile Optimization
  • Website Embed
  • Facebook Embed
  • Kiosk & Tablet Embed
  • SSL Embed
  • Email & SMS Review Requests
  • QR Codes
  • Multiple Design Posters
  • Website Testimonials
  • Facebook Testimonials
  • Rich Snippets on Google
  • API Integration
  • Custom Domain & Email
  • Multiple Review Flows

Agency – request a quote

  • Up to 50,000 Business Locations
  • Unlimited Users
  • Unlimited Review Sites Monitoring
  • Custom Dashboard
  • Reports & Alerts
  • Review Response Workflow
  • Automatic & One-Click Social Media Sharing
  • Unlimited Review Collection
  • Custom Logo per Location
  • Custom Survey Questions
  • Custom Page & Email Thank You
  • Custom Follow-Up
  • Custom Coupons
  • Multi-Language Support
  • Mobile Optimization
  • Website Embed
  • Facebook Embed
  • Kiosk & Tablet Embed
  • SSL Embed
  • Email & SMS Review Requests
  • QR Codes
  • Multiple Design Posters
  • Website Testimonials
  • Facebook Testimonials
  • Rich Snippets on Google
  • API Integration
  • Custom Domain & Email
  • Multiple Review Flows
  • Admin Portal
  • Marketing Materials
  • Demonstration Accounts

For more information, get in touch with ReviewInc through email, phone, or chat.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

ReviewInc has over 500 integrations available. These include CRM solutions, social networking platforms, help desk ticketing systems, and email marketing applications. The web-based customer review builder platform also connects with company social media accounts and online review sites.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based online reputation management platform for businesses of all sizes.

Company Email

info@reviewinc.com

Contact No.

Company's Address

20750 Ventura Blvd, #355
Woodland Hills, CA 91364
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Please pay attention to the fact that even though both GetFiveStars and ReviewInc may have a reliable set of features each product may be designed for a different business size. If you are analyzing various solutions you should focus on a business type they are aimed at. Certain features could scale up efficiently for huge enterprises but if you own a small or medium company it’s frequently better to avoid paying for complex functionalities that you may never use.

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