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Compare Get Satisfaction vs Feedier

What is better Get Satisfaction or Feedier? We are here to simplify the cumbersome process of contrasting CRM Software products for you. For example, on this page you can verify the overall performance of Get Satisfaction (7.4) and contrast it with the overall performance of Feedier (8.0). It's also possible to match their overall user satisfaction rating: Get Satisfaction (96%) vs. Feedier (100%).

Similarly, research their capabilities carefully to determine which product can better deal with your company’s requirements. In general, any business app should allow you to comfortably check the big picture, at the same time offering you quick access to the details.

Right now, the top services in our Customer Support Software category are: Salesforce Essentials, Freshdesk, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Self-service support
  • Peer-to-peer support
  • Updatable FAQs Repository
  • Category Creation
  • Rapid Information Dissemination
  • Real-Time Analytics
  • Support via Social Media
  • Support Via Multiple Channels and Devices
  • Customer Intelligence Sharing
  • High-Value Leads Capture
  • Strategic Content Placement
  • Prospect Search via multiple devices
  • Content marketing and sharing
  • Lead Tracker
  • Online Community Creation
  • Brand Building Tools
  • Customer Tracker
  • Customer Feedback Capture
  • Conversation Analysis

Pricing Info

Pricing is available by quote only. Contact Get Satisfaction directly for demo request and pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Procter and Gamble, inMusic, Sweepstakes.com, IMDb, MindJet, Gradle

Integrations

GetSatisfaction supports integrations with the following business systems and applications:

  • Salesforce
  • Marketo
  • SugarCRM
  • Facebook
  • Hootsuite
  • Google Analytics
  • Badgeville
  • GoodData
  • Zendesk
  • Desk.com
  • Citrix online
  • Constant Contact
  • MailChimp
  • ExactTarget
  • Yammer
  • JIRA
  • Velaro

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Everything you need to create a powerful and engaging community your customers will love.

Company Email

Contact No.

Company's Address

1550 Bryant St.
Suite 350
San Francisco, CA 94103

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $49.90

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email Feedback Gathering
  • Widget Feedback Gathering
  • Social Media Feedback Gathering
  • SMS Feedback Gathering
  • App-Based Feedback Gathering
  • Feedback Entries Filters
  • Customer Grouping & Segmentation
  • Public Board Option
  • Reward Program & Management
  • Real-Time Insights
  • API & Webhooks
  • Slack Integration
  • Zapier Integration

Pricing Info

Feedier offers one free plan and three enterprise pricing options, one of which requires you to request for a custom quote. The packages and their features and services are outlined below to help you determine the best plan for your organization.

Free Plan – Free

  • 200 Feedback Entries per Month
  • 1 Feedback Carrier
  • 5 Team Members
  • Reports & Insights
  • 1,000 Emails per Month
  • Zapier Integration
  • 5/7 Ticket Support

Standard Plan – $49.90/month or $548.90/year

  • All Free Plan Features
  • Unlimited Feedback Entries
  • 5 Feedback Carriers
  • 20 Team Members
  • 15,000 Emails per Month
  • 500 SMS per Month
  • Custom Links
  • 7/7 Ticket Support

Enterprise Plan – $139.90/month or $1,538.90/year

  • All Standard Plan Features
  • Unlimited Feedback Entries
  • Unlimited Feedback Carriers
  • Unlimited Team Members
  • 150,000 Emails per Month
  • 1,500 SMS per Month
  • Custom Domain
  • Phone Support

Custom Plan – request a quote

  • All Enterprise Plan Features
  • Unlimited SMS
  • Unlimited Email
  • Custom Question Types
  • Custom Reward Program
  • Custom API Integration
  • Custom Notifications

All plans include the following:

  • Simple Survey Builder
  • Multiple Question Types
  • Multiple Reward Types
  • API & Webhooks
  • Email & Slack Notifications

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Feedier connects with Zapier to enable you to synchronize the solution with a wide array of applications. It can interface with slack as well for notification purposes. You can also utilize the API and Webhooks for custom integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An organized and gamified feedback gathering application for businesses.

Company Email

contact@feedier.com

Contact No.

Company's Address

Alkalab SAS
16 Place Caulier
5900 Lille
France

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

The products examined on this page are merely a small sample of our full CRM Software category and you should take into account that there might be better services out there. If you would like to guarantee you make the best possible choice for your team we definitely urge you to compare more products first. You may also want to check out our top 10 CRM Software ranking to find out which software are currently the best ones and leaders in the market.

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