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Compare Ganttic vs Freshservice

What is better Ganttic or Freshservice? If you need an efficient Project Management Software product for your organization you should take time to examine various options. It doesn’t have to be challenging, and can be as simple as matching their traits in a table like the one below.

You will also get a quick idea how each product operates. For example, on this page you can find Ganttic’s overall score of 8.0 and compare it against Freshservice’s score of 9.4; or Ganttic’s user satisfaction level at 100% versus Freshservice’s 97% satisfaction score. The evaluation will help you find out the strengths and weaknesses of each application, and choose which one matches your requirements better. Aside from the robust features, the application which is simple and intuitive is always the better product.

In the event you would like to quickly find the top Project Management Software according to our experts we advise you take a look at the following services: Wrike, Smartsheet, Monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Dynamic and customizable resource grouping/filtering
  • Good alternative between MS Excel and MS Project
  • Save time communicating with members of team
  • Customizable resource, task, and project details
  • Instant filtering of projects, tasks, resources by any data
  • Multi-project planning
  • Customizable reporting
  • Custom set data fields
  • Save on your budget by allocating unused resources
  • Easily plan different projects simultaneously
  • Unique pricing scheme
  • Conditional coloring of taskbars
  • Resources can be synced with your Google Calendar
  • Resource scheduling
  • Multi-user environment
  • Drag and drop rescheduling

Pricing Info

Ganttic offers the following pricing packages:

  • Free: Maximum of 10 resources
  • Pro 20: ($1.25/month/resource; $25/month; $250/year): Maximum of 20 resources
  • Pro 50: ($1.18/month/resource; $59/month; $590/year): Maximum of 50 resources
  • Pro 150: ($0.99/month/resource; $149/month; $1490/year): Maximum of 150 resources
  • Pro 250: ($0.92/month/resource; $229/month; $2290/year): Maximum of 250 resources
  • Pro 500: ($0.76/month/resource; $379/month; $3790/year): Maximum of 500 resources

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Siemens, Motorola Solutions, Lenovo, Ministry of Foreign Affairs of Australia

Integrations

Ganttic integrates well with Google Apps. The application‘s planner integrates with Google Calendar. Every user can sync the resources that are important to them to their Google Calendar to have all the plans in the same place.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ganttic is a simple online tool for team scheduling, project management and resource planning.

Company Email

indrek@ganttic.com

Contact No.

Company's Address

Kompanii 8-3
51007 Tartu
Estonia

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice is the winner of our Best Customer Service Software Award for 2018. It allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

When you pick a solution that you believe will work best for your business you shouldn’t only limit yourself to what experts have to say about it. In many cases personal experience with the service may change, depending on your own goals and work processes. This is why in our reviews we also offer our User Satisfaction Rating for each service to give you a quick overview of how real users of Ganttic and Freshservice evaluate their contact with the software. Our system is built around complex analysis of product mentions on other websites, social networks as well as blogs, so you are going to receive a full and credible overview of what other users think about each solution. In this case Ganttic got a total satisfaction rating at 100% while for Freshservice 97% of users say they had a positive experience with it.

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