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Compare Gainsight vs Yocale

What is better Gainsight or Yocale? There are many CRM Software products out there these days. The ideal way to find out which one fits your needs best is to evaluate them side by side. As an example, here you can examine Gainsight and Yocale for their overall score (7.8 vs.

8.0, respectively) or their user satisfaction rating (99% vs. 100%, respectively). It’s also possible to examine their functions and pricing conditions and other valuable details below. When matching products be sure to analyze their similar functions and mark their disparities to obtain a clearer picture of both deals. Likewise, keep in mind to evaluate non-core features including security, backup, intuitiveness, and customer support.

We did our best to review all popular Customer Service Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Zendesk, Freshservice.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 100% native Force.com
  • 360-degree customer profiles
  • Automate scenario workflows
  • Call-to-action notifications
  • Commenting, notes and @mentions
  • Customer communications
  • Customer health score cards
  • Engagement analytics
  • Interactive report builder
  • NPS surveys
  • Pre-packaged analytics graphs
  • Renewals dashboard
  • Role-specific live dashboards
  • Rules-based alerts
  • Sort, filter and export data
  • Sponsor tracking
  • Task and call-to-action analysis
  • Task and call-to-action management
  • Triggered emails
  • Triggered lifecycle rules

Pricing Info

Gainsight is offered as a SaaS solution, with pricing based on a per user, per month model. Contact the company directly for a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, Intacct, Clarizen, Medallia

Integrations

Gainsight supports the following integrations:

  • Eloqua
  • Marketo
  • Netsuite
  • Salesforce
  • io

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.

Company Email

info@gainsight.com

Contact No.

Company's Address

1300 Island Drive, Suite 103, Redwood City, CA 94065

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 24/7 Online Booking
  • Appointment Requests
  • Unlimited Email/SMS notifications
  • Quick Promotional Alerts
  • On-Site Visits
  • Customizable Scheduler
  • Sync with External Calendar
  • No-Gap Scheduling
  • Unlimited Staff Profiles
  • Unlimited Staff Calendars
  • Recurring Appointments
  • Website/Facebook Integration
  • Marketplace
  • Google-Optimized Mini Website
  • Verified and Automated Reviews
  • Business & Service Promotions to Nearby Clients
  • Client Management
  • Client Dashboards
  • Client Profiles (Status, History, and Payments)
  • Perfect Client Notes
  • Invoicing
  • Automatically Emailed and Printable Receipts
  • Tracking Payment Methods and Taxes
  • Inventory Manager
  • Email Marketing
  • Rebooking Reminders
  • Client Notifications and Reminders
  • Business Statistic Dashboards
  • Reporting
  • Provider App
  • Client App for Booking Appointments

Pricing Info

Yocale is free for individual users looking to make an appointment, but charges businesses on the basis of pre-established pricing scheme. There are four different pricing packages:

Essential – Free

  • 5 Service Providers
  • Unlimited online bookings for appointments & classes
  • Business Management Software
  • Unlimited Email Reminders for staff & clients
  • Google Optimized Business Listing
  • Encrypted Cloud Client Data Storage
Grow – $29/month ($25 billed annually)
  • 10 Service Providers
  • All features from the Essential Plan
  • Client Document & Image Attachment
  •  Comprehensive CRM
  • Unlimited Text (SMS) Reminders for staff & clients
  • Retail Products

Pro – $49/month ($40 billed annually)

  • 20 Service Providers ($5 for an extra provider)
  • All features from the Grow Package
  • Email Marketing
  • Rebooking reminders
  • Recurring appointments
  • Reporting
  • Limit who can book online

Ultimate – $99/month ($80 paid annually)

  • 25 Service Providers ($5 for an extra provider)
  • All features from the Pro package
  • Full customizations
  • Dedicated Customer Service Rep
  • Customized Website Design
  • Full Service Web Hosting
  • Custom API Access

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Yocale integrates with the following systems and applications:

  • Microsoft Azure
  • Facebook
  • Twitter
  • LinkedIn

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

The platform makes it easy to discover and manage open local appointments, using features such as online scheduling, CRM tools, reporting, and user-friendly notifications.

Company Email

Contact No.

Company's Address

130 – 889 Harbourside Drive
North Vancouver, British Columbia
Canada V7P 3S1.

Sisense

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ad-hoc analysis
  • In-house set up
  • Centralized data hub
  • Non-programming/SQL writing business query
  • Data collection, filtering, consolidation & storage
  • Data connectors
  • Data export to various formats
  • Scalable data handling
  • Scalable analytics
  • Drag-and-drop functionality
  • No restrictions on data size
  • Embedabble widgets & dashboards
  • Widgets library
  • Apps & sites integration
  • Single-Sign-On
  • Visualizations
  • Metrics identification

Pricing Info

Sisense pricing is offered on a by quote basis. The vendor provides a flexible annual pricing plan that is scalable and caters to companies of various shapes and sizes. Specific rates are available upon request. Depending on the size of your company and the scale of your operations you’ll receive a proper quote adjusted to your specific needs. If you want to get more details about the enterprise pricing of Sisense you can request a quote here.

There is also a great free trial plan that allows you to test the software’s capabilities and see how profitable it can be for your company. You can easily sign up for Sisense free trial here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NASDAQ, Merck, Dannon, Booking, Comcast, NASA, ESPN, Sony

Integrations

Sisense provides APIs and additional developer tools that let you interact with the Sisense platform. These tools give you more options and flexibility for managing, enhancing and customizing the functionality and user experience of the Sisense platform.

Applications:

  • Salesforce
  • Zendesk
  • QuickBase
  • Google Adwords
  • Google Analytics
  • Google Spreadsheets
  • Amazon Redshift
  • Heroku Postgres

Database Servers:

  • MS SQL Server
  • Oracle Database
  • MySQL Database
  • PostgreSQL
  • DB2
  • Generic ODBC Driver
  • Generic OleDB Driver
  • ERP
  • MongoDB

Machine Data:

  • Splunk

Big Data Sources:

  • Hadoop Hive
  • Teradata

Custom:

  • Custom SQL expression
  • Social networks via RSSBus
  • Common CRMs via RSSBus

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Sisense is the winner of the 2018 Best Business Intelligence Software Award. It lets you join, analyze, and visualize all the data you want.

Company Email

info@sisense.com

Contact No.

Company's Address

88 Pine Street, 18th Floor, New York, NY 10005, United States

In the event you are still having second thoughts about which product will work best in your case it may be a sensible idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular each app is and how big is its online presence.For example, if you look at Gainsight LinkedIn profile you’ll find out that they are followed by 67 users. In case of Yocale the volume of followers on their LinkedIn page is 177.

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