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Compare Gainsight vs Springboard Retail

What is better Gainsight or Springboard Retail? If you’re having a difficult time picking the right Sales Software product for your needs, try to do a comparison of the available software and determine which tool offers more positive aspects. For example, here you can examine Gainsight (overall score: 7.8; user rating: 99%) vs. Springboard Retail (overall score: 7.7; user rating: 86%) for their overall performance.

It's also possible to see which one provides more functions that you need or which has better pricing plans for your current situation. Having a clear table to match their features will significantly boost the possibility of obtaining the right product for your company. Look closely at other factors of the software such as intuitiveness, adaptability, scalability, and pricing plans.

If you need to quickly locate the best Customer Service Software according to our review team we suggest you take a look at one of these products: Freshdesk, Zendesk, Freshservice.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 100% native Force.com
  • 360-degree customer profiles
  • Automate scenario workflows
  • Call-to-action notifications
  • Commenting, notes and @mentions
  • Customer communications
  • Customer health score cards
  • Engagement analytics
  • Interactive report builder
  • NPS surveys
  • Pre-packaged analytics graphs
  • Renewals dashboard
  • Role-specific live dashboards
  • Rules-based alerts
  • Sort, filter and export data
  • Sponsor tracking
  • Task and call-to-action analysis
  • Task and call-to-action management
  • Triggered emails
  • Triggered lifecycle rules

Pricing Info

Gainsight is offered as a SaaS solution, with pricing based on a per user, per month model. Contact the company directly for a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, Intacct, Clarizen, Medallia

Integrations

Gainsight supports the following integrations:

  • Eloqua
  • Marketo
  • Netsuite
  • Salesforce
  • io

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.

Company Email

info@gainsight.com

Contact No.

Company's Address

1300 Island Drive, Suite 103, Redwood City, CA 94065

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 86%

Pricing

Starting from $69

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Maximizes sales with easy-to-use Mobile Point of Sale
  • Integrates with top retail technologies
  • Delivers real-time organization insights
  • Tracks customer history to help formulate smarter suggestions
  • Monitors retail inventory in real-time, across all channels
  • Churns out extensive, up-to-the-minute reports
  • Customizes purchase orders
  • Emphasizes accuracy for received shipments
  • Entices customers via loyalty program tools
  • Accesses key customer data from the POS for smarter selling
  • Segments customers depending on spend, location and more

Pricing Info

Springboard Retail offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Starter

  • Perfect entry level tier for start-up or single store retailers.
  • $69 / mo; billed annually
  • Priced per selling station
  • Key features include:
    1. Cloud Point of Sale
    2. Integrated Ecommerce
    3. Sales Orders
    4. Inventory Management
    5. Reporting
    6. Email Support | 24 Hr Response

Plus

  • Designed for multi-store and growing retailers.
  • $99 / mo; billed annually OR $119 / mo; billed monthly
  • Priced per selling station
  • Key features include everything in STARTER, plus:
    1. Multi-Location Support
    2. Purchasing & Receiving
    3, Advanced POS Features
    4. User Roles and Permissions
    5. Email & Chat Support

Professional

  • Ideal feature-set for growing omnichannel retailers.
  • $139 / mo; billed annually OR $169 / mo; billed monthly
  • Priced per selling station
  • All Plus features
  • Advanced Inventory & Purchasing
  • Powerful Reporting Analytics
  • Promotions & Coupons Builder
  • Limited API Access
  • Email, Chat & Phone Support

Enterprise

  • A customized solution for enterprise level retailers
  • Quote-based; Priced per selling station
  • All Professional Features
  • Purchase Order Allocation
  • Multi-Brand Support | Custom Branding
  • Dedicated Account Manager
  • Full API Access
  • Elite Support | Immediate Response

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nic+Zoe, Modern Romance, Porter’s Craft & Frame

Integrations

Springboard Retail offers several integration possibilities:

Ecommerce Partners

  • BigCommerce
  • Magneto
  • Shopify

Marketing + Loyalty Partners

  • MailChimp
  • Thirdshelf

Payment Partners

  • Clover
  • eConduit
  • Vantiv

Retail Management Partners

  • Joor
  • Management ONE
  • NuORDER
  • QuickBooks

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Springboard Retail is a cloud-based point-of-sale (POS) and retail management software with comprehensive yet easy-to-use business operations and payment processing tool.

Company Email

support@springboardretail.com

Contact No.

Company's Address

383 Dorchester Avenue, Suite 240
Boston, MA 02127
USA

Sisense

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ad-hoc analysis
  • In-house set up
  • Centralized data hub
  • Non-programming/SQL writing business query
  • Data collection, filtering, consolidation & storage
  • Data connectors
  • Data export to various formats
  • Scalable data handling
  • Scalable analytics
  • Drag-and-drop functionality
  • No restrictions on data size
  • Embedabble widgets & dashboards
  • Widgets library
  • Apps & sites integration
  • Single-Sign-On
  • Visualizations
  • Metrics identification

Pricing Info

Sisense pricing is offered on a by quote basis. The vendor provides a flexible annual pricing plan that is scalable and caters to companies of various shapes and sizes. Specific rates are available upon request. Depending on the size of your company and the scale of your operations you’ll receive a proper quote adjusted to your specific needs. If you want to get more details about the enterprise pricing of Sisense you can request a quote here.

There is also a great free trial plan that allows you to test the software’s capabilities and see how profitable it can be for your company. You can easily sign up for Sisense free trial here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NASDAQ, Merck, Dannon, Booking, Comcast, NASA, ESPN, Sony

Integrations

Sisense provides APIs and additional developer tools that let you interact with the Sisense platform. These tools give you more options and flexibility for managing, enhancing and customizing the functionality and user experience of the Sisense platform.

Applications:

  • Salesforce
  • Zendesk
  • QuickBase
  • Google Adwords
  • Google Analytics
  • Google Spreadsheets
  • Amazon Redshift
  • Heroku Postgres

Database Servers:

  • MS SQL Server
  • Oracle Database
  • MySQL Database
  • PostgreSQL
  • DB2
  • Generic ODBC Driver
  • Generic OleDB Driver
  • ERP
  • MongoDB

Machine Data:

  • Splunk

Big Data Sources:

  • Hadoop Hive
  • Teradata

Custom:

  • Custom SQL expression
  • Social networks via RSSBus
  • Common CRMs via RSSBus

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Sisense is the winner of the 2018 Best Business Intelligence Software Award. It lets you join, analyze, and visualize all the data you want.

Company Email

info@sisense.com

Contact No.

Company's Address

88 Pine Street, 18th Floor, New York, NY 10005, United States

No Sales Software will be perfect enough to cover all the requirements of a company. Even though core features of Gainsight and Springboard Retail are important you should also thoroughly examine the integrations provided by a given product. Very often you will already be making use of other types of SaaS software in your company and it’s definitely more beneficial to go with services that integrate well with each other. If you do that you can guarantee a smooth transfer of data between your teams and services, which can really reduce time devoted to migrating between one software and the other.

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