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Compare Gainsight vs Getfeedback

What is better Gainsight or Getfeedback? Examining products to find the best CRM Software need not be complicated. On our review platform, we enable you to match Gainsight and Getfeedback and right away analyze their distinct features. We allow you to examine their functions, supported devices, support service, pricing, terms, and many more.

You can also assess their overall score (7.8 for Gainsight vs. 8.5 for Getfeedback) and overall customer satisfaction level (99% for Gainsight vs. 100% for Getfeedback). Spend some time and review your leading options and discover which one is right for your company. Likewise, you must assess the software vendor’s business viability; can they be relied upon and will they still be on the market in a few years time?

At the moment, the most popular solutions in our Customer Service Software category are: Freshservice, Freshdesk, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 100% native Force.com
  • 360-degree customer profiles
  • Automate scenario workflows
  • Call-to-action notifications
  • Commenting, notes and @mentions
  • Customer communications
  • Customer health score cards
  • Engagement analytics
  • Interactive report builder
  • NPS surveys
  • Pre-packaged analytics graphs
  • Renewals dashboard
  • Role-specific live dashboards
  • Rules-based alerts
  • Sort, filter and export data
  • Sponsor tracking
  • Task and call-to-action analysis
  • Task and call-to-action management
  • Triggered emails
  • Triggered lifecycle rules

Pricing Info

Gainsight is offered as a SaaS solution, with pricing based on a per user, per month model. Contact the company directly for a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, Intacct, Clarizen, Medallia

Integrations

Gainsight supports the following integrations:

  • Eloqua
  • Marketo
  • Netsuite
  • Salesforce
  • io

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.

Company Email

info@gainsight.com

Contact No.

Company's Address

1300 Island Drive, Suite 103, Redwood City, CA 94065

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Responsiveness to multiple devices
  • Real-time data analytics and results
  • Multi-lingual surveys
  • Images and video support
  • Brand and personalization control
  • Compatibility with various distribution platforms
  • Supports all emailing systems.
  • Data export option
  • API availability

Pricing Info

GetFeedback is available in four pricing plans. Users may start with a 14-day free trial with the app’s full capabilities, Salesforce integration, and up to 20 survey responses. Once the trial is over, here are the plans users can choose from to continue using the service:

GetFeedback Professional – $50/month

  • 1 User Account
  • 1,000 Responses/month
  • Advanced Logic
  • Advanced Reporting
  • Customizable Survey Templates
  • Email Support
  • Question & Answer Piping
  • Survey Email Delivery
  • Web-based Survey Builder

GetFeedback Advanced – $150/month

  • 1+ User Accounts
  • 1,500+ Responses/month
  • All GetFeedback Professional features
  • Custom Branding & Whitelabeling
  • Team Collaboration
  • Website Survey Widget

GetFeedback Corporate – custom pricing

  • All GetFeedback Advanced Features
  • API Access
  • Custom Team Size
  • Custom Response Volume
  • Custom Notifications
  • Dedicated Customer Success
  • Filtered Dashboards
  • Onboarding Service
  • Priority Email & Phone Support
  • Real-time Analytics
  • Survey Email Templates
  • Text Analytics

GetFeedback for Salesforce – custom pricing

  • All GetFeedback Corporate Features
  • Salesforce Integration
  • Salesforce Report Surveys
  • Salesforce Lead & Contact Forms
  • Salesforce Sandbox Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

ESPN, Facebook, The North Face, Red Bull

Integrations

Getfeedback integrates with the following business systems and applications:

  • Campaign Monitor
  • Salesforce Sales Cloud
  • Salesforce App Cloud
  • Desk.com

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Getfeedback helps you create attractive and engaging online surveys and enables real-time analysis of the available data.

Company Email

sales@getfeedback.com

Contact No.

Company's Address

631 Howard St #500
San Francisco, CA 94105
USA

Sisense

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ad-hoc analysis
  • In-house set up
  • Centralized data hub
  • Non-programming/SQL writing business query
  • Data collection, filtering, consolidation & storage
  • Data connectors
  • Data export to various formats
  • Scalable data handling
  • Scalable analytics
  • Drag-and-drop functionality
  • No restrictions on data size
  • Embedabble widgets & dashboards
  • Widgets library
  • Apps & sites integration
  • Single-Sign-On
  • Visualizations
  • Metrics identification

Pricing Info

Sisense pricing is offered on a by quote basis. The vendor provides a flexible annual pricing plan that is scalable and caters to companies of various shapes and sizes. Specific rates are available upon request. Depending on the size of your company and the scale of your operations you’ll receive a proper quote adjusted to your specific needs. If you want to get more details about the enterprise pricing of Sisense you can request a quote here.

There is also a great free trial plan that allows you to test the software’s capabilities and see how profitable it can be for your company. You can easily sign up for Sisense free trial here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NASDAQ, Merck, Dannon, Booking, Comcast, NASA, ESPN, Sony

Integrations

Sisense provides APIs and additional developer tools that let you interact with the Sisense platform. These tools give you more options and flexibility for managing, enhancing and customizing the functionality and user experience of the Sisense platform.

Applications:

  • Salesforce
  • Zendesk
  • QuickBase
  • Google Adwords
  • Google Analytics
  • Google Spreadsheets
  • Amazon Redshift
  • Heroku Postgres

Database Servers:

  • MS SQL Server
  • Oracle Database
  • MySQL Database
  • PostgreSQL
  • DB2
  • Generic ODBC Driver
  • Generic OleDB Driver
  • ERP
  • MongoDB

Machine Data:

  • Splunk

Big Data Sources:

  • Hadoop Hive
  • Teradata

Custom:

  • Custom SQL expression
  • Social networks via RSSBus
  • Common CRMs via RSSBus

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Sisense is the winner of the 2018 Best Business Intelligence Software Award. It lets you join, analyze, and visualize all the data you want.

Company Email

info@sisense.com

Contact No.

Company's Address

88 Pine Street, 18th Floor, New York, NY 10005, United States

Both Gainsight and Getfeedback were reviewed by a panel of reliable B2B experts who carried out a thorough study of all core aspects of each app. Their final rating was prepared using our unique SmartScore model which gives an individual partial score to each factor including: main features, customer support, mobile support, security, client satisfaction as well as market presence. We know useful features are not the only aspect essential to a company so we make sure we pay attention to all facets of a service before giving it a final score.

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