Gainsight
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 100% native Force.com
- 360-degree customer profiles
- Automate scenario workflows
- Call-to-action notifications
- Commenting, notes and @mentions
- Customer communications
- Customer health score cards
- Engagement analytics
- Interactive report builder
- NPS surveys
- Pre-packaged analytics graphs
- Renewals dashboard
- Role-specific live dashboards
- Rules-based alerts
- Sort, filter and export data
- Sponsor tracking
- Task and call-to-action analysis
- Task and call-to-action management
- Triggered emails
- Triggered lifecycle rules
Pricing Info
Pricing Info
Gainsight is offered as a SaaS solution, with pricing based on a per user, per month model. Contact the company directly for a quote.
Integrations
Integrations
Gainsight supports the following integrations:
- Eloqua
- Marketo
- Netsuite
- Salesforce
- io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, Intacct, Clarizen, Medallia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.
Company Email
info@gainsight.com
Contact No.
Company's Address
1300 Island Drive, Suite 103, Redwood City, CA 94065
Gainsight Comparisons
Popular Gainsight Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Phone, Chat, and Email
- Call center
- Contact center
- VoIP for business
- Built-in CRM
- Call distribution and routing
- Reporting and analytics
- Team management
- Customer feedback
- Integrations
Pricing Info
Dixa offers a simple enterprise pricing structure with five plans:
Essentials @ $15 (billed annually) /agent/month or $19/agent/month billed monthly
- A single interface for all channels
- Shopify, Magento, and more integrations
- Real-time analytics
- Up to 5 agents
Pro (Chat and email) @ $29 (billed annually) /agent/month or $35/agent/month billed monthly
- Everything in Essentials
- Prioritize email and chats with quick responses
- Quickly answer emails and chats with quick responses
- Customize to your company branding
- Up to 50 agents
Pro (Chat) @ $29 (billed annually) /agent/month or $35/agent/month billed monthly
- All essential features
- Automatic call distribution with IVR
- Cal recording, voicemail, and callback
- Internal calls, forwards & transfer calls, barge in
- Up to 50 agents
Pro (Chat, Phone, and Email) @ $49 (billed annually) /agent/month or $59/agent/month billed monthly
- Everything in essentials
- Powerful cross-channel routing
- prioritize the most important conversation
- Availability on all channels
- Up to 50 agents
Enterprise (Phone, Chat, and Email) @ $89 (billed annually) /agent/month or $99/agent/month billed monthly
- All Pro features
- Dedicated customer success manager
- training
- access to a direct line to the product team
- Up to 50 agents
A free demo is available.
Integrations
Dixa integrates with the following applications
- Shopify
- Magento
- Web Hooks
- Podio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
British Corner Shop, Interflora, Vital Choice
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An easy-to-use, cloud-based customer service software for customer-facing teams, full-fledged contact centers, call centers, and small businesses.
Company Email
hello@dixa.com
Contact No.
Company's Address
Dixa,
Njalsgade 23C
2300 Copenhagen
Denmark
Dixa Comparisons
Popular Dixa Alternatives
If you continue having second thoughts about which software will be best in your case it may be a sound idea to check out each service’s social metrics. Such metrics are usually an indicator of how popular a given service is and how wide is its online presence. For instance, in case of Facebook Gainsight has 1358 likes on their official page while Dixa profile is liked by 177 people.
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