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Compare Gainsight vs Avochato

What is better Gainsight or Avochato? If you want an effective CRM Software product for your business you must remember to compare several alternatives. It doesn’t have to be difficult, and can be as quick as matching their features in a table like the one below. You will also get a good idea how each product functions. For example, on this page you can check Gainsight’s overall score of 7.8 and compare it against Avochato’s score of 8.8; or Gainsight’s user satisfaction level at 99% versus Avochato’s 97% satisfaction score.

The evaluation will allow you to find out the good and bad points of each service, and make up your mind on which matches your requirements better. On top of the main features, the solution that is easy to understand and use is always the better choice.

Currently, the most popular solutions in our Customer Service Software category are: Freshdesk, Zendesk, Freshservice.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 100% native Force.com
  • 360-degree customer profiles
  • Automate scenario workflows
  • Call-to-action notifications
  • Commenting, notes and @mentions
  • Customer communications
  • Customer health score cards
  • Engagement analytics
  • Interactive report builder
  • NPS surveys
  • Pre-packaged analytics graphs
  • Renewals dashboard
  • Role-specific live dashboards
  • Rules-based alerts
  • Sort, filter and export data
  • Sponsor tracking
  • Task and call-to-action analysis
  • Task and call-to-action management
  • Triggered emails
  • Triggered lifecycle rules

Pricing Info

Gainsight is offered as a SaaS solution, with pricing based on a per user, per month model. Contact the company directly for a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, Intacct, Clarizen, Medallia

Integrations

Gainsight supports the following integrations:

  • Eloqua
  • Marketo
  • Netsuite
  • Salesforce
  • io

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.

Company Email

info@gainsight.com

Contact No.

Company's Address

1300 Island Drive, Suite 103, Redwood City, CA 94065

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Broadcasting
  • Muting and Spam Protection
  • Automated Surveys
  • Team Management
  • One-Time Responses
  • Textable Landlines
  • Office Hours
  • Call Forwarding
  • Robo-Call Protection
  • Notifications
  • Schedule Texts
  • Unique, Localized Phone Numbers
  • Live Inbox
  • Status Tracking
  • Assignable Conversations
  • Team Permissions
  • First-Class Call Quality
  • Multimedia Messages
  • Native Slack Integration
  • Voicemail Inbox
  • Avochato Caller ID
  • Chat Widget
  • Assisted Intelligence
  • TCPA Keyword Compliance
  • Keyword-Activated Responses
  • Contact Uploading and Syncing
  • Fast Search
  • Analytics
  • Message Templates
  • Programmable API
  • Security
  • Google Adwords Click-to-Message
  • Multiple Phone Numbers
  • Tags
  • Secure Contact Lists

Pricing Info

Avochato offers three SMB and enterprise pricing plans for users to choose from. Give the details a look and choose the best plan for your business:

Core – $99/month

  • Unlimited team members
  • Up to 2500 messages
  • One phone numbers
  • After hours responses
  • Call forwarding Voicemail
  • Slack integration

Standard – $198/month

  • Everything in Core
  • Up to 5000 messages
  • 3 phones numbers
  • Desk.com integration
  • Office 365 integration

Pro – $396/month

  • Everything in the Standard plan
  • Up to 10000 messages
  • 4 or more phone numbers
  • Salesforce integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Avochato integrates with the following business systems and applications:

  • Slack
  • Office 365
  • Desk.com
  • Salesforce
  • Zapier
  • Any software that Zapier integrates with

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An SMS and phone-centric communications platform that provides omnichannel CRM, sales, marketing, and support capabilities. Its comprehensive feature set includes a website chat widget, textable landlines, contact management, scheduled texts, broadcasts, and more. Avochato’s unique specialized offering can round out your marketing and sales efforts.

Company Email

help@avochato.com

Contact No.

Company's Address

Avochato,
San Francisco, California
USA

If you are still having doubts about which software will work best for your company it might be a sensible idea to take a look at each service’s social metrics. Such metrics are frequently a sign of how popular every software is and how wide is its online presence. For example Gainsight Twitter profile has currently 7241 followers. At the same time Avochato Twitter is followed by 35 users.

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