MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Funnel CRM vs. ManageEngine ServiceDesk

When comparing Funnel CRM and ManageEngine ServiceDesk, it is simple to see which CRM Software product is the more suitable alternative. This guarantees that your company will be able to choose most productive and effective software. You can study the details, such as available tools, prices, plans offered by each vendor, offer conditions, and more We also let you evaluate their general scores to know which one looks to be better. Funnel CRM has 8.0 points for overall quality and 91% rating for user satisfaction; while ManageEngine ServiceDesk has 8.7 points for overall quality and 100% for user satisfaction. Similarly, you can also find out which vendor is more dependable by sending an email inquiry to both and find out which company replies without delays. People who don't have much time or could use a CRM Software recommendation from our team may want to investigate these top choices for this year: Freshdesk, Salesforce CRM, HubSpot CRM.
Product

Funnel CRM

VS

ManageEngine ServiceDesk

VS

Funnel CRM screenshot ManageEngine ServiceDesk screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

8.7 ?

Customer Experience

Customer Experience

Customer Experience

91% ?

Customer Experience

100% ?

Pricing

Pricing

$10

$10

Pricing Type

Pricing Type

Monthly payment Monthly payment | One-time payment | Quote-based
Full Review

Full Review

Overview

Overview

CRM with lead management tools that help you manage your sales process and lead tracking needs.
ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.
Useful Links
Available Plans

Available Plans

Funnel CRM offers the following basic and enterprise pricing packages:

Standard Plan – $10/month

  • One Form
  • One User
  • Cannot add more users
  • Unlimited number of deals
  • Unlimited number of contacts
  • Gmail integration
  • Email Templates

Pro Plan – $39/month

  • All Standard Plan features
  • Unlimited forms
  • Self-Hosted Forms
  • Add-ons
  • Oner User
  • Can add more users

Add-ons
User Add-on – $2/additional user

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans
Available Integrations

Available Integrations

Funnel CRM integrates with the following business systems and applications:

  • Gmail
  • Other Email Clients

Integrations coming soon:

  • Zapier
  • Facebook leads
  • Wordpress and other CMS

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft
Available Features

Available Features

Funnel CRM FEATURES

  • Contact Forms
  • Sales Funnels
  • Contact Management
  • Proposal
  • Notes
  • Gmail Integration

ManageEngine ServiceDesk FEATURES

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management
Available Devices

Available Devices

Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Company's Address

Company's Address

Buzz Interactive Pvt Ltd.
FF-1, Divine Garden Commercial Arcade
Divine Gardens, Lahore 54000
Pakistan
Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA
Contact No.

Contact No.

+1 (971) 533-7668 +1-800-443-6694
Languages Supported

Languages Supported

English English, Dutch
Prominent Customers

Prominent Customers

Hallmark, Lufthansa, GE, Intel, Airbus
Support Types

Support Types

Phone Live Support
Ticket Training
Phone
Ticket
Types of Customers

Types of Customers

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about Funnel CRM pricing Learn more about ManageEngine ServiceDesk pricing
Email Address

Email Address

hi@funnelcrm.co support@servicedeskplus.com
Compare Alternatives

Compare Alternatives

Compare with Adsoup
Compare with Zoho Survey
Compare with 1CRM
Compare with CloudCherry
Compare with OnContact
Compare with CustomerICare
Compare with uProc
Compare with SalesforceIQ
Compare with InStream
Compare with Microsoft Dynamics 365
Compare with Agiloft
Compare with CloudBerry Remote Assistant
Compare with Userlike
Compare with Smartsupp
Compare with Freshsales
Compare with FeedbackFive
Compare with Teamwork Desk
Compare with SalesOptima
Compare with Base CRM
Compare with CueMonk
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

If you continue having second thoughts about which app will work best for your business it may be a sensible idea to take a look at each service’s social metrics. Such metrics are frequently a way to see how popular a given service is and how large is its online presence.For example, if you analyze Funnel CRM LinkedIn profile you’ll find out that they are followed by 6 people. In case of ManageEngine ServiceDesk the number of followers on their LinkedIn page is 3941.