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Compare Front vs Zadarma

What is better Front or Zadarma? To successfully purchase the most efficient and productive Communications Software for your enterprise, you should compare products available on the market. For instance, here you can match Front’s overall score of 8.8 against Zadarma’s score of 8.5. You can even examine their general user satisfaction: Front (94%) vs. Zadarma (94%).

Moreover, you can assess their good and bad points feature by feature, including their terms and conditions and rates. By comparing products you are more likely to pick the right software for your budget. It’s clear you have to know your particular requirements to realize which software addresses those needs.

We did our best to review all popular Customer Support Software solutions that you can find on the market, but among them these three deserved our special attention: Salesforce Service Cloud, Freshdesk, Zendesk.

NOAWARDS
YET

SmartScore™

8.8

User Satisfaction

N/A

Pricing:

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unified inbox
  • Auto reminders
  • Auto responders
  • Multi-channel management
  • Real-time Analytics
  • Social Media Integration
  • Real-time notifications
  • Collaborative workspace
  • Activity audit and tracking
  • Email tracking
  • Rules-based workflow
  • Search
  • Native iOS, Android Apps
  • Custom Integrations

Pricing Info

Front offers 3 pricing packages to cater SMBs and enterprises. There’s a 14-day free trial you can use to test out the app’s features first. After the trial is over, you may choose among the following subscription options:

Basic – $15/user per month (annual billing) or $19/user per month (monthly billing)

  • 1 channel
  • 1 integration
  • All Front core features
  • Assign, comment, and mention
  • Canned responses
  • Collision detection

Premium – $29/user per month (annual billing) or $34/user per month (monthly billing)

  • 15 channels
  • Unlimited integrations
  • All Basic features
  • Analytics and reports
  • API/Plugins
  • Automated rules
  • Email sequences
  • Enterprise

Enterprise – $59/user per month (annual billing) or $69/user per month (monthly billing)

  • 100 team channels
  • IP access restrictions
  • Teams and permissions
  • SAML Single Sign-on (SSO)
  • Salesforce integration
  • Support and training

Custom plan – By quote

  • Tailored to the features you need and number of preferred users, channels, integrations, and team channels, among others

Additionally, the plans offered by Front require at least 2 users. A website chat add-on is also offered by Front that includes custom brand and logo and email capture forms for $14/user/month.

Integrations

Front integrates with the following business systems and applications:

  • Salesforce
  • Slack
  • Intercom
  • HubSpot
  • Asana
  • Github
  • Gmail
  • Aircall
  • Clearbit
  • Dropbox
  • Facebook Messenger
  • Twitter
  • Helpdocs
  • Shopify
  • Base CRM
  • Olark
  • Trello
  • Twilio

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

HOMER, CSA Transportation, NearNorth

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.

Company Email

team@frontapp.com

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

8.5

User Satisfaction

94%

Pricing:

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voice Menu
  • Conditional & Unconditional Call Forwarding
  • Call Pick-up & Call Transfer
  • Auto-response Setup
  • Call Recording
  • External Phone Line Connection
  • Call Statistics
  • Voicemail System
  • Automated Fax Receiving
  • Scheduled Answering Machine
  • Caller-based Auto-attendant
  • Call Waiting
  • Music Options for Call Waiting
  • Dialing Prefix Settings
  • Callback Widget

Pricing Info

Zadarma offers three phone system bundles, two of which have minimal enterprise pricing per month while the other is a free software though calls come at a per minute cost. The packages’ inclusions are outlined below to help you better decide the best for your company.

Standard – Free

  • Unlimited Calls to US & Canada
  • Calls to 20 Countries from $0.02/minute
  • Phone Numbers at $2.00
  • 4 Concurrent Calls
  • 30 Maximum Users & Devices
  • 3 Extensions with Voice Recording
  • 200 MB Storage for Call Recordings
  • 3 Voice Menus within PBX
  • Per Second Billing of Outgoing Calls
  • Free Numbers Porting/Connection
  • 1 Incoming Channel on External Phone Number
  • API
  • Free CRM Integration
  • Free Callback Widget
  • 24/7 Customer Support

Office – $44.00/month or $39.00/month/annual billing

  • All Standard Features
  • 500 Free Calls to 20 Countries
  • 4 Virtual Phone Numbers
  • 1 Toll-free Number
  • 200 Toll-free Minutes
  • 50 Maximum Users & Devices
  • 8 Extensions with Voice Recording
  • 2000 MB Storage for Call Recordings
  • 5 Voice Menus within PBX
  • 2 Incoming Channels on External Phone Number
  • 1 Outgoing Channel on External Phone Number

Corporation – $88.00/month or $79.00/month/annual billing

  • All Standard Features
  • 1000 Free Calls to 20 Countries
  • 8 Virtual Phone Numbers
  • 2 Toll-free Numbers
  • 600 Toll-free Minutes
  • 8 Concurrent Calls
  • 100 Maximum Users & Devices
  • 20 Extensions with Voice Recording
  • 5000 MB Storage for Call Recordings
  • 10 Voice Menus within PBX
  • 4 Incoming Channels on External Phone Number
  • 2 Outgoing Channel on External Phone Number

Please note that the rates indicated above are for the USA/Canada region only. For EU and Russian Federation rates, visit the website or call sales.

Integrations

Zadarma’s API lets you integrate the service with your enterprise applications and to synchronize it with your CRM solutions and messaging like the following:

  • Zoho CRM
  • Slack
  • Salesforce
  • Facebook Messenger
  • Telegram Messenger
  • Bitrix24

For more information on supported systems, visit the website or get in touch with the support team.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An internet-based phone system that is versatile and can be setup in minutes.

Company Email

support@zadarma.com

Contact No.

Company's Address

Zadarma Project
Floor 2, 2 Vasil Aprilov
Bourgas 8000
Bulgaria

RingCentral Meetings

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

8.0

User Satisfaction

97%

Pricing:

Starting from $14.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Company & user-level
  • Meetings settings
  • User management
  • Host controls
  • Custom personal Meeting ID
  • HD video & HD voice
  • Remote control support
  • Active speaker & full-screen view
  • Join by telephone dial-in

Pricing Info

RingCentral Meetings has a free version of the software, as well as paid enterprise pricing plans starting from $14.00/user/month.

Free Plan – $0

  • Unlimited 1:1 meetings
  • Includes 100 participants
  • 40-minute group meetings
  • Desktop and application sharing

Essentials – $14.99/user/month

  • Up to 100 participants
  • 24/7 phone support
  • 1,000 Call Me minutes
  • Unlimited 1:1 meetings
  • Desktop and application sharing
  • Unlimited group meetings
  • Basic reporting

Advanced – $19.99/user/month

  • Basic reporting
  • Up to 100 participants
  • Unlimited group meetings
  • Unlimited 1:1 meetings
    Desktop and application sharing
  • 24×7 phone support
  • Real-time usage dashboard
  • 2,500 Call Me minutes
  • Available SLA

Integrations

RingCentral supports the following business applications:

  • RingCentral Products
  • Outlook
  • Google Calendar

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AXA, Sephora, Allianz

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

This application allows you to connect with participants from all over the globe from any supported device of your choice. Going beyond the communication platform function, RingCentral Meetings allows content sharing of files from your computer, Dropbox, or Google Drive. To further optimize its performance, RingCentral Meetings offers add-ons for hosting webinars and large meetings, which can accommodate up to 500 participants. It also has free online meetings and screen sharing options that can host up to 100 participants.

Company Email

Contact No.

Company's Address

RingCentral
20 Davis Dr
Belmont, CA
United States

RingCentral Meetings Comparisons

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No Communications Software will be able to cater to all the needs of a specific team. While key features of Front and Zadarma are important you should also carefully explore the integrations supported by every solution. Very often you will already be using some other B2B software in your company and it’s definitely better to go with services that integrate well with each other. That way you will be able to guarantee an effortless exchange of information between your teams and software used, which can significantly reduce time spent on migrating between one app and the other.

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