Compare Front vs. REVE Chat

Specific organizations demand different types of Customer Support Software. To learn which service suits you, think of comparing various alternatives feature by feature an taking into consideration their terms and pricing. Furthermore, you will get a quick idea of their general effectiveness and customer feedback by checking our smart scoring system. The results are: Front (8.8) vs. REVE Chat (8.0) for general quality and efficiency; Front (94%) vs. REVE Chat (98%) for user satisfaction rating. Analyze their strong and low points and find out which software is a better choice for your company. One simple but effective tactic is to write the pros and cons of both solutions next to each other and see which solution comes on top. As of now, the leading solutions in our Customer Support Software category are: LiveAgent, Freshdesk, Samanage.
Software

Front

VS

REVE Chat

VS

Front screenshot REVE Chat screenshot
Pricing Details

Total Score

Our Score

8.8 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

94% ?

Client Experience

98% ?

Cost

Cost

$19

$12

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Monthly payment | Annual Subscription | Quote-based
Detailed Review

Detailed Review

General Info

General Info

Efficient inbox management app featuring a unified inbox that consolidates multiple-channels in one place for better team collaboration.
REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
Useful Links
Support Types

Support Types

Phone
Training
Phone Live Support
Training
List of Features

List of Features

Front FEATURES

  • Unified inbox
  • Auto reminders
  • Auto responders
  • Multi-channel management
  • Real-time Analytics
  • Social Media Integration
  • Real-time notifications
  • Collaborative workspace
  • Activity audit and tracking
  • Email tracking
  • Rules-based workflow
  • Search
  • Native iOS, Android Apps
  • Custom Integrations

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Company Email

Company Email

team@frontapp.com support@revechat.com
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
Mac
Web-based
Vendor's Address

Vendor's Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
Contact No.

Contact No.

+1-863-582-5276
Cost Details

Cost Details

Front offers four pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Front Light: $45 per month (flat rate)

  • up to five users
  • 1 team inbox
  • Individual inboxes for all users
  • Comments, mentions, rules
  • Max. 500 messages per month

Team: $19 per user/month

  • 3 team channels
  • Collision detection
  • Canned responses
  • Automatic rules
  • 1 integration

Premium: $29 per user/month

Team features plus:

  • 15 team channels
  • Advanced integrations
  • Analytics and reports
  • API/Plugins

Enterprise: $40 per user/month

Premium features plus:

  • 100 team channels
  • Salesforce Integration
  • SAML-based SSO (Single Sign-On)
  • IP access restrictions
  • Dedicated account support

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager
Popular Clients

Popular Clients

HOMER, CSA Transportation, NearNorth
Languages Supported

Languages Supported

USA, UK, Canada, International USA, UK, Canada, International, Germany, India, Spain, France, Russia, Italy, Portugal
Pricing Details

Pricing Details

Learn more about Front pricing Learn more about REVE Chat pricing
Available Integrations

Available Integrations

Front integrates with the following business systems and applications:

  • Salesforce
  • Slack
  • Intercom
  • HubSpot
  • Asana
  • Github
  • Gmail
  • Aircall
  • Clearbit
  • Dropbox
  • Facebook Messenger
  • Twitter
  • Helpdocs
  • Shopify
  • Base CRM
  • Olark
  • Trello
  • Twilio

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly
Software Comparison

Software Comparison

Compare with Sellsy Helpdesk
Compare with KronoDesk
Compare with Vivocha
Compare with Xink
Compare with Help Desk Migration
Compare with Tawk.to
Compare with KANA Express
Compare with Zoho Wiki
Compare with TurboMeeting
Compare with Softros LAN Messenger
Compare with CustomerICare
Compare with Freshservice
Compare with Mogo CRM
Compare with Bright Pattern
Compare with Nimble
Compare with iTouchVision Contact Centre
Compare with ProProfs Chat
Compare with Aspect Zipwire
Compare with Roboeyelabs
Compare with Hitsteps
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

No Customer Support Software will be able to cater to all the requirements of a company. While main functionalities of Front and REVE Chat are obviously a priority you should also thoroughly explore the integrations offered by each software. Quote frequently your team will already be using other types of B2B software in your company and it’s always more beneficial to go with apps that integrate well with one another. If you do that you will be able to be certain of a smooth exchange of information between your teams and apps, which can significantly reduce time wasted on migrating between one solution and the other.