Compare Front vs. REVE Chat

If you need to get a convenient way to learn which Customer Support Software product is better, our exclusive system gives Front a score of 8.8 and REVE Chat a score of 8.0 for total quality and performance. Moreover, Front is rated at 94%, while REVE Chat is rated 98% for their user satisfaction level. You can also assess their product details, including functions, tools, options, plans, pricing, and much more. Find out if the application allows you to customize some of its workflows to ensure the software fits your own business procedures. Those of you who are pressed for time or need a Customer Support Software recommendation from our team may want to take a look at these top choices for this year: Freshdesk, Zendesk, Samanage.
Comparison

Front

VS

REVE Chat

VS

Front screenshot REVE Chat screenshot
Pricing Page

Score

Our Score

8.8 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

94% ?

Client Satisfaction

98% ?

Price

Price

$15

$12

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Monthly payment | Annual Subscription | Quote-based
Full Review

Full Review

Overview

Overview

Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration.
REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
Useful Links
List of Features

List of Features

Front FEATURES

  • Unified inbox
  • Auto reminders
  • Auto responders
  • Multi-channel management
  • Real-time Analytics
  • Social Media Integration
  • Real-time notifications
  • Collaborative workspace
  • Activity audit and tracking
  • Email tracking
  • Rules-based workflow
  • Search
  • Native iOS, Android Apps
  • Custom Integrations

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK
Phone No.

Phone No.

+1-863-582-5276
Prominent Customers

Prominent Customers

HOMER, CSA Transportation, NearNorth
Contact Address

Contact Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
Available Support

Available Support

Phone
Training
Phone Live Support
Training
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Languages

Available Languages

English English, Germany, India, Spain, France, Russia, Italy, Portugal
Pricing Page

Pricing Page

Learn more about Front pricing Learn more about REVE Chat pricing
Email Address

Email Address

team@frontapp.com support@revechat.com
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
Mac
Web-based
Supported Integrations

Supported Integrations

Front integrates with the following business systems and applications:

  • Salesforce
  • Slack
  • Intercom
  • HubSpot
  • Asana
  • Github
  • Gmail
  • Aircall
  • Clearbit
  • Dropbox
  • Facebook Messenger
  • Twitter
  • Helpdocs
  • Shopify
  • Base CRM
  • Olark
  • Trello
  • Twilio

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly
Pricing Plans

Pricing Plans

Front offers 3 pricing packages to cater SMBs and enterprises. There’s a 14-day free trial you can use to test out the app’s features first. After the trial is over, you may choose among the following subscription options:

Basic – $15/user/month (billed annually) or $19/user/month (billed monthly)

  • 1 channel
  • 1 integration
  • All Front core features
  • Assign, comment, and mention
  • Canned responses
  • Collision detection

Premium – $29/user/month (billed annually) or $34/user/month (billed monthly)

  • 15 channels
  • Unlimited integrations
  • All Basic features
  • Analytics and reports
  • API/Plugins
  • Automated rules
  • Email sequences
  • Enterprise

Enterprise – $59/user/month (billed annually) or $69/user/month (billed monthly)

  • 100 team channels
  • IP access restrictions
  • Teams and permissions
  • SAML Single Sign-on (SSO)
  • Salesforce integration
  • Support and training

Custom plan – By quote

  • Tailored to the features you need and number of preferred users, channels, integrations, and team channels, among others

Additionally, the plans offered by Front require at least 2 users. A website chat add-on is also offered by Front that includes custom brand and logo and email capture forms for $14/user/month.

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which service will work best for your company it might be a sensible idea to take a look at each service’s social metrics. These metrics are usually a way to see how popular a given app is and how large is its online presence. For example, in case of Facebook Front has 1078 likes on their official page while REVE Chat profile is liked by 1936 people.