Compare Front vs. JivoChatWhen you need a reliable Customer Support Software product for your enterprise you should remember to evaluate several solutions. It doesn’t have to be challenging, and can be as simple as matching their features in a table like the one below. You will also get a quick idea how each product functions. As an example, on this page you can check Front’s overall score of 8.8 and compare it against JivoChat’s score of 7.8; or Front’s user satisfaction level at 94% versus JivoChat’s 100% satisfaction score. The evaluation will help you see the good and bad points of each service, and choose which one suits you requirements better. Beyond the rich features, the software that is easy to understand and use is always the better option. Those of you who want to save some time or want a Customer Support Software suggestion from our experts might want to investigate these top choices for the current year: Zendesk, Samanage, Freshdesk.
|Monthly payment | Annual Subscription||Monthly payment|
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration.
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
|English||English, German, Hindi, Japanese, Spanish, Russian, Portugese, Turkish|
|+1 (408) 498 7855|
|HOMER, CSA Transportation, NearNorth||Bouncy Castle Network|
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business|
| JivoSite, Inc.|
525 W. Remington Drive
Sunnyvale, CA 94087
|Types of Support|
Types of Support
Front offers 3 pricing packages to cater SMBs and enterprises. There’s a 14-day free trial you can use to test out the app’s features first. After the trial is over, you may choose among the following subscription options:
Basic – $15/user/month (billed annually) or $19/user/month (billed monthly)
Premium – $29/user/month (billed annually) or $34/user/month (billed monthly)
Enterprise – $59/user/month (billed annually) or $69/user/month (billed monthly)
Custom plan – By quote
Additionally, the plans offered by Front require at least 2 users. A website chat add-on is also offered by Front that includes custom brand and logo and email capture forms for $14/user/month.
JivoChat is available in the following payment plans
Professional – $10/agent/month
The Professional Plan features a free 14-days trial plan.
Front integrates with the following business systems and applications:
JivoChat integrates with the following systems and applications:
|Learn more about Front pricing||Learn more about JivoChat pricing|
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All the data, details and statistics that we provided in this analysis were gathered from official vendor websites, advertising content available online, real-life experience from real users as well as our personal hands-on use of each app by an expert. We do our best to comprehensively examine each software, so we not only examine it ourselves, but we also correlate our findings with experiences of other members from the B2B community.