Compare Front vs. Cayzu

The ideal Help Desk Software is a program that can handle your company’s unique requirements. It is possible to determine which choice works best for your industry if you review several products before you decide which one is the best. For instance, Front and Cayzu are scored at 8.8 and 7.0, respectively, for all round quality and performance. Likewise, Front and Cayzu have a user satisfaction rating of 94% and 100%, respectively, which indicates the general satisfaction they get from customers. Even better, talk to a regular customer of the software and ask for their opinion regarding the solution in question. We are aware that not all businesses have the time to scrutinize a large number of different solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Samanage, LiveAgent, Freshdesk.
Comparison

Front

VS

Cayzu

VS

Front screenshot Cayzu screenshot
Pricing Details

Total Score

Our Score

8.8 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

94% ?

Client Experience

100% ?

Price

Price

$19

$12

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Monthly payment | Annual Subscription
Full Review

Full Review

Overview

Overview

Efficient inbox management app featuring a unified inbox that consolidates multiple-channels in one place for better team collaboration.
A cloud-based customer support help desk software that makes it easy to manage all of your support requests from a single cloud-based portal.
Quick Links
Phone No.

Phone No.

1-800-410-1665
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Available Integrations

Available Integrations

Front integrates with the following business systems and applications:

  • Salesforce
  • Slack
  • Intercom
  • HubSpot
  • Asana
  • Github
  • Gmail
  • Aircall
  • Clearbit
  • Dropbox
  • Facebook Messenger
  • Twitter
  • Helpdocs
  • Shopify
  • Base CRM
  • Olark
  • Trello
  • Twilio

Cayzu supports the following integrations:

  • Salesforce 1 Platform
  • LogMeIn Rescue
  • Olark Live Chat
  • SurveyMonkey
  • LiveChat
  • Highrise CRM
  • Harvest
  • Google Analytics
  • FreshBooks
  • Facebook
  • Dropbox
  • SugarCRM
  • Zoho CRM
  • Twitter
  • Skype
  • Capsule
  • JIRA
  • Suite CRM
  • Tawk
  • Zapier
Contact Address

Contact Address

Cayzu Inc,
102 Murray Street,
Amherstburg,
ON N9V 1H9, Canada
Available Plans

Available Plans

Front offers four pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Front Light: $45 per month (flat rate)

  • up to five users
  • 1 team inbox
  • Individual inboxes for all users
  • Comments, mentions, rules
  • Max. 500 messages per month

Team: $19 per user/month

  • 3 team channels
  • Collision detection
  • Canned responses
  • Automatic rules
  • 1 integration

Premium: $29 per user/month

Team features plus:

  • 15 team channels
  • Advanced integrations
  • Analytics and reports
  • API/Plugins

Enterprise: $40 per user/month

Premium features plus:

  • 100 team channels
  • Salesforce Integration
  • SAML-based SSO (Single Sign-On)
  • IP access restrictions
  • Dedicated account support

Cayzu offers a 14-day free trial and four plans:

  • Solo: First 3 agents are free forever
  • Pro: $14/month per agent ($12 on annual billing, save 12%)
  • Plus: $19/month per agent ($17 on annual billing, save 12%)
  • Freedom: $339/month unlimited agents ($299 on annual billing, save 12%)

All paid plans include:

  • Access to free apps integration
  • Anywhere, anytime access
  • Automatic backups
  • Mobile apps
  • No Contracts
  • No software install
  • Regular free updates
  • Secure data protection
  • Unlimited support
Support Types

Support Types

Phone
Training
Phone Live Support
Ticket Training
Popular Customers

Popular Customers

HOMER, CSA Transportation, NearNorth Code Firefox, Hamilton Insurance, US DataVault, Corporate Backup
Contact Email

Contact Email

team@frontapp.com support@cayzu.com
Languages

Languages

USA, UK, Canada, International USA, UK, Canada, China, Germany, India, Japan
Pricing Details

Pricing Details

Learn more about Front pricing Learn more about Cayzu pricing
Available Features

Available Features

Front FEATURES

  • Unified inbox
  • Auto reminders
  • Auto responders
  • Multi-channel management
  • Real-time Analytics
  • Social Media Integration
  • Real-time notifications
  • Collaborative workspace
  • Activity audit and tracking
  • Email tracking
  • Rules-based workflow
  • Search
  • Native iOS, Android Apps
  • Custom Integrations

Cayzu FEATURES

  • Access to a full blown REST based API
  • Ask the right questions with custom fields
  • Beautiful and easy to use cloud-based portal
  • Brandable self service knowledge base
  • Email to ticket conversion
  • Embed a support form on your website
  • Integrates with Twitter and Facebook
  • Integrates with Salesforce, Google Analytics and more
  • Multi-channel support – email, chat, social and more
  • Multi-product/multi-brand support
  • Quick and easy to set up
  • Real-time reporting
  • Save time with canned answers
  • SLAs and business rules
  • Smart automations rules
  • Surveys to measure customer satisfaction
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you select a service that you are sure will work best for your business you shouldn’t only focus on what professionals have to say about it. In many cases individual experience with the product will vary, depending on your own goals and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for each service to give you an immediate impression of how real users of Front and Cayzu evaluate their experience with the software. Our system is based on advanced analysis of product appearances on other sites, social media and blogs, so you will obtain a full and reliable overview of what other people think about each service. In this case Front has a total satisfaction rating at 94% while for Cayzu 100% of people say they had a positive experience with it.