Compare Front vs. Calero

When you need a reliable Communications Software product for your organization you should remember to compare different options. It doesn’t have to be complex, and can be as straightforward as matching their traits in a table like the one below. You will also get a good idea how each product works. As an example, on this page you can see Front’s overall score of 8.8 and compare it against Calero’s score of 7.7; or Front’s user satisfaction level at 94% versus Calero’s 98% satisfaction score. The evaluation will allow you to see the strengths and weaknesses of each program, and choose which fits you requirements better. Aside from the main features, the software that is easy to understand and use is always the better product. Our team put a lot of effort to prepare reviews of all popular Customer Support Software products offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Samanage, Freshdesk.
Compare

Front

VS

Calero

VS

Front screenshot Calero screenshot
Pricing Details

Score

Our Score

8.8 ?

Our Score

7.7 ?

Client Experience

Client Experience

Client Experience

94% ?

Client Experience

98% ?

Pricing

Pricing

$15

by quote

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Quote-based
Full Review

Full Review

General Info

General Info

Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration.
Calero offers web-based solutions in three aspects of communication lifecycle management i.e. Telecom Expense Management, Managed Mobility Services, and Usage Management.
Easy Links
Vendor Email

Vendor Email

team@frontapp.com
Contact Address

Contact Address

Eagle’s Landing Business Park
Building 100, Suite 120
1565 Jefferson Road
Rochester, NY 14623
USA
Contact No.

Contact No.

+1-470-246-5609
Pricing Details

Pricing Details

Learn more about Front pricing Learn more about Calero pricing
Languages Supported

Languages Supported

English English
List of Features

List of Features

Front FEATURES

  • Unified inbox
  • Auto reminders
  • Auto responders
  • Multi-channel management
  • Real-time Analytics
  • Social Media Integration
  • Real-time notifications
  • Collaborative workspace
  • Activity audit and tracking
  • Email tracking
  • Rules-based workflow
  • Search
  • Native iOS, Android Apps
  • Custom Integrations

Calero FEATURES

  • Telecom Expense Management
  • IT Expense Management
  • Wireless Expense Management
  • Mobile policy enforcement
  • Policy management
  • InSight Analytics
  • Remote device management
  • Billing for Data
  • Billing for Voice
  • Call Monitoring
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Usage Reporting
  • Reporting and Business Intelligence
  • Superior Support & Execution
  • Call Accounting & Reporting
  • Unified Communications & Collaboration Analytics
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Web-based
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Popular Clients

Popular Clients

HOMER, CSA Transportation, NearNorth MoneyGram, US NAVY, Media General
Available Support

Available Support

Phone
Training
Phone Live Support
Training
Pricing Info

Pricing Info

Front offers 3 pricing packages to cater SMBs and enterprises. There’s a 14-day free trial you can use to test out the app’s features first. After the trial is over, you may choose among the following subscription options:

Basic – $15/user/month (billed annually) or $19/user/month (billed monthly)

  • 1 channel
  • 1 integration
  • All Front core features
  • Assign, comment, and mention
  • Canned responses
  • Collision detection

Premium – $29/user/month (billed annually) or $34/user/month (billed monthly)

  • 15 channels
  • Unlimited integrations
  • All Basic features
  • Analytics and reports
  • API/Plugins
  • Automated rules
  • Email sequences
  • Enterprise

Enterprise – $59/user/month (billed annually) or $69/user/month (billed monthly)

  • 100 team channels
  • IP access restrictions
  • Teams and permissions
  • SAML Single Sign-on (SSO)
  • Salesforce integration
  • Support and training

Custom plan – By quote

  • Tailored to the features you need and number of preferred users, channels, integrations, and team channels, among others

Additionally, the plans offered by Front require at least 2 users. A website chat add-on is also offered by Front that includes custom brand and logo and email capture forms for $14/user/month.

Calero’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Available Integrations

Available Integrations

Front integrates with the following business systems and applications:

  • Salesforce
  • Slack
  • Intercom
  • HubSpot
  • Asana
  • Github
  • Gmail
  • Aircall
  • Clearbit
  • Dropbox
  • Facebook Messenger
  • Twitter
  • Helpdocs
  • Shopify
  • Base CRM
  • Olark
  • Trello
  • Twilio

No information available.

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QUICK LINKS

QUICK LINKS

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The solutions examined on this page are only a small sample of our complete Communications Software category and you should remember that there could be better options available. If you would like to ensure you make the optimal decision for your business we strongly encourage you to test more software first. It may also be a good idea to study our top 10 Communications Software list to find out which solutions are currently the highest-ranking ones and leaders in the market.