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Compare Freshservice vs TIEMCHART

What is better Freshservice or TIEMCHART? Getting the most appropriate Project Management Software for your company is not that easy with various features, choices, and terms to check. However, using our review directory will help you to cut down the necessary steps by reading all main software in one location.

As an illustration, you can compare Freshservice and TIEMCHART for their tools and overall scores, in this case, 9.4 and 8.0, respectively. Similarly, you can see which one has superior general user satisfaction rating: 97% (Freshservice) and N/A% (TIEMCHART) to find out which one is the better choice for your company. Don’t just buy the software with the cheapest price, but the software that has the best value.

Users who are pressed for time or would like to get a IT Service Management Software advice from our experts may want to investigate these top choices for the current year: Zendesk, Freshservice, LiveAgent.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice is the winner of our Best Customer Service Software Award for 2018. It allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Gantt Chart Online
  • Task Tracker
  • Resource Management
  • Project Accounting
  • Task Management
  • Budget and Estimates

Pricing Info

Contact TIEMCHART for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fobtech, Medhaj Techno Concept, Kavin

Integrations

TIEMCHART integrates with the following business systems and applications:

  • MS Outlook
  • SAP
  • MS Project (via excel import)
  • Primavera (via excel import)

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TIEMCHART is enterprise online project management software for small, medium, and large scale organisations.

Company Email

info@tiemchart.com

Company's Address

Waterdreef 314 3824
HD Amersfoort
The Netherlands

The software analyzed on this page are merely a small sample of our entire Project Management Software category and you should take into account that there might be more desirable services out there. If you would like to ensure you make the best possible choice for your company we definitely urge you to test more services first. You can also consider to check out our top 10 Project Management Software ranking to see which software are now the highest-ranking ones and dominate the market.

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