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Compare Freshservice vs TeamGantt

What is better Freshservice or TeamGantt? The ideal Project Management Software is a solution that can deal with your company’s specific demands. It’s easy to find which solution is best suited for your business if you review different products before you decide which one is the best.

As an example, Freshservice and TeamGantt are scored at 9.4 and 8.5, respectively, for all round quality and performance. Similarly, Freshservice and TeamGantt have a user satisfaction rating of 97% and 100%, respectively, which shows the general response they get from customers. Better yet, get in touch with a regular client of the software and ask for their comments concerning the application in question.

We know that not all businesses have enough time to scrutinize dozens of different products, so we prepared a list of recommendations that you may find useful. Our top choices for the IT Service Management Software category are: Samanage, Zendesk, Freshservice.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice is the winner of our Best Customer Service Software Award for 2018. It allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $7.90

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Project Visualization
  • Employee monitoring and management
  • Project Management
  • Task Managament
  • Conversations
  • Reports
  • Print PDF’s
  • Access On The Go
  • Sub-Groups

Pricing Info

TeamGantt offers high value pricing plans for businesses, ranging from small teams to corporate networks of experts. The software comes in three pricing models. A free trial is also offered for those who want to take TeamGantt for a spin.

FREE

  • One Project
  • 3 Users Included
  • Core Planning Features for One Project

STANDARD – $7.90/user per month ($9.95 for Monthly Pricing)

  • Unlimited Projects
  • Basic Planning and
  • Management of Projects
  • Minimum of 5 users

ADVANCED – $12.45/user per month ($14.95 for Monthly Pricing)

  • Unlimited Projects
  • All Standard Features
  • Time Tracking
  • Hourly Resourcing
  • Actual vs Estimated Hours
  • Minimum of 5 users

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sony, Oracle, Twitter, Expedia

Integrations

TeamGantt supports integrations with the following business systems and applications:

  • Basecamp
  • Harvest
  • Google Calendar
  • Outlook
  • Trekki
  • Flamory
  • OneLogin

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A user-friendly online chart project scheduling application that enables users to manage projects in a hassle-free manner.

Company Email

Contact No.

Company's Address

P.O. Box 620
White Marsh, MD 21162

It may not always be sufficient to simply compare Freshservice and TeamGantt with one another. Although reliable functionalities, pricing and customer reviews are all crucial and should be included when making a final choice, you should also check out the recognition and awards merited by each software. Frequently a less popular product may turn out to be an amazing choice that was a winner of many B2B awards such as our Supreme Software Award which proves that regardless of limited market popularity it’s a significant rival to the software that rule the market.

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