Compare TeamGantt vs. Freshservice

You have so many Project Management Software alternatives in today’s state of that industry that choosing the right product may be frustrating. On our comparison page, we let you assess the functions, terms and conditions, available plans, and more details of Freshservice and TeamGantt. It’s also possible to assess their score (9.4 for Freshservice vs. 8.5 for TeamGantt) and user satisfaction level (97% for Freshservice vs. 100% for TeamGantt). The scores and ratings give you an overall idea how these two software products perform. Moreover, check if the software can integrate with the company’s current business apps to guarantee greater productivity. Our team put a lot of effort to review all popular IT Service Management Software solutions available on the market, but among them these three deserved our special attention: Zendesk, Samanage, Freshservice.
Compare

TeamGantt

VS

Freshservice

VS

TeamGantt screenshot Freshservice screenshot
Pricing Details

Our Score

Our Score

8.5 ?

Our Score

9.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

97% ?

Price

Price

$7.90

free

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Free | Annual Subscription
Detailed Review

Detailed Review

Overview

Overview

A user-friendly online chart project scheduling application that enables users to manage projects in a hassle-free manner.
Freshservice is the winner of our Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organizations.
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Pricing Details

Pricing Details

Learn more about TeamGantt pricing Learn more about Freshservice pricing
Available Features

Available Features

TeamGantt FEATURES

  • Project Visualization
  • Employee monitoring and management
  • Project Management
  • Task Managament
  • Conversations
  • Reports
  • Print PDF’s
  • Access On The Go
  • Sub-Groups

Freshservice FEATURES

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics
Cost Details

Cost Details

TeamGantt offers high value pricing plans for businesses, ranging from small teams to corporate networks of experts. The software comes in three pricing models. A free trial is also offered for those who want to take TeamGantt for a spin.

FREE

  • One Project
  • 3 Users Included
  • Core Planning Features for One Project

STANDARD – $7.90/user per month ($9.95 for Monthly Pricing)

  • Unlimited Projects
  • Basic Planning and
  • Management of Projects
  • Minimum of 5 users

ADVANCED – $12.45/user per month ($14.95 for Monthly Pricing)

  • Unlimited Projects
  • All Standard Features
  • Time Tracking
  • Hourly Resourcing
  • Actual vs Estimated Hours
  • Minimum of 5 users

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog
Prominent Clients

Prominent Clients

Sony, Oracle, Twitter, Expedia American National Bank, Battery Giant, Rubik
Contact No.

Contact No.

1-888-417-9380 +1-866-832 3090
Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Available Integrations

Available Integrations

TeamGantt supports integrations with the following business systems and applications:

  • Basecamp
  • Harvest
  • Google Calendar
  • Outlook
  • Trekki
  • Flamory
  • OneLogin

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky
Languages Supported

Languages Supported

USA, UK, Canada, International USA, UK, Canada, International, China, Germany, India, Japan
Contact Email

Contact Email

support@freshservice.com
Vendor's Address

Vendor's Address

P.O. Box 620
White Marsh, MD 21162
311 California St.
San Francisco, CA, 94104
USA
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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In case you continue having second thoughts about which software will perform best for your company it might be a sensible idea to analyze each service’s social metrics. These metrics are frequently an indicator of how popular each product is and how wide is its online presence. For instance Freshservice Twitter profile has currently 1113 followers. At the same time TeamGantt Twitter is followed by 1456 people.