Compare TeamGantt vs. Freshservice

The ideal Project Management Software is a solution that can deal with your company’s specific demands. It’s easy to find which solution is best suited for your business if you review different products before you decide which one is the best. As an example, Freshservice and TeamGantt are scored at 9.4 and 8.5, respectively, for all round quality and performance. Similarly, Freshservice and TeamGantt have a user satisfaction rating of 97% and 100%, respectively, which shows the general response they get from customers. Better yet, get in touch with a regular client of the software and ask for their comments concerning the application in question. We realize that not all companies have enough time to examine a large number of different services, so we prepared a list of recommendations that you may find useful. Our top choices for the IT Service Management Software category are: LiveAgent, Zendesk, Freshservice.





TeamGantt screenshot Freshservice screenshot
Pricing Details


Our Score

8.5 ?

Our Score

9.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

97% ?





Pricing Type

Pricing Type

Monthly payment | Annual Subscription Free | Annual Subscription
Detailed Review

Detailed Review

Product Info

Product Info

A user-friendly online chart project scheduling application that enables users to manage projects in a hassle-free manner.
Freshservice is the winner of our Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organizations.
Easy Links
Pricing Details

Pricing Details

Learn more about TeamGantt pricing Learn more about Freshservice pricing
Devices Supported

Devices Supported




  • Project Visualization
  • Employee monitoring and management
  • Project Management
  • Task Managament
  • Conversations
  • Reports
  • Print PDF’s
  • Access On The Go
  • Sub-Groups

Freshservice FEATURES

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics
Popular Customers

Popular Customers

Sony, Oracle, Twitter, Expedia American National Bank, Battery Giant, Rubik
Available Plans

Available Plans

TeamGantt offers high value pricing plans for businesses, ranging from small teams to corporate networks of experts. The software comes in three pricing models. A free trial is also offered for those who want to take TeamGantt for a spin.


  • One Project
  • 3 Users Included
  • Core Planning Features for One Project

STANDARD – $7.90/user per month ($9.95 for Monthly Pricing)

  • Unlimited Projects
  • Basic Planning and
  • Management of Projects
  • Minimum of 5 users

ADVANCED – $12.45/user per month ($14.95 for Monthly Pricing)

  • Unlimited Projects
  • All Standard Features
  • Time Tracking
  • Hourly Resourcing
  • Actual vs Estimated Hours
  • Minimum of 5 users

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Company Email

Company Email
Languages Supported

Languages Supported

English English
Available Integrations

Available Integrations

TeamGantt supports integrations with the following business systems and applications:

  • Basecamp
  • Harvest
  • Google Calendar
  • Outlook
  • Trekki
  • Flamory
  • OneLogin

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky
Company's Address

Company's Address

P.O. Box 620
White Marsh, MD 21162
311 California St.
San Francisco, CA, 94104
Phone Number

Phone Number

1-888-417-9380 +1-866-832 3090
Support Types

Support Types

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Software Comparison

Software Comparison

Compare with VPO
Compare with Y-Productive
Compare with GPSTrackit
Compare with Relenta
Compare with Function Point
Compare with Jolt
Compare with EPM Live
Compare with Taskfit PRO
Compare with ITM Platform
Compare with GeoOp
Compare with Vision Helpdesk
Compare with ITM Platform
Compare with VIZOR
Compare with SalesLoft
Compare with Active Collab
Compare with TRACK Hospitality Software
Compare with ServiceTitan
Compare with OnContact
Compare with Re:Desk
Compare with Fixd
Popular Alternatives

Popular Alternatives



Page last modified

It may not always be sufficient to simply compare Freshservice and TeamGantt with one another. Although reliable functionalities, pricing and customer reviews are all crucial and should be included when making a final choice, you should also check out the recognition and awards merited by each software. Frequently a less popular product may turn out to be an amazing choice that was a winner of many B2B awards such as our Supreme Software Award which proves that regardless of limited market popularity it’s a significant rival to the software that rule the market.