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Compare Send A Job vs. Freshservice

We are here to streamline the whole process of contrasting Project Management Software products for you. In particular, on this page you can look at the overall performance of Freshservice (9.4) and compare it with the overall performance of Send A Job (8.4). You can also match their overall user satisfaction rating: Freshservice (97%) vs. Send A Job (100%). Furthermore, lexamine their functions thoroughly to check which product can better deal with your company’s requirements. In general, any business solution has to let you to quickly view the big picture, at the same time offering you quick access to the details. Right now, the best services in our IT Service Management Software category are: LiveAgent, Freshservice, Zendesk.
Software

Send A Job

VS

Freshservice

VS

Send A Job screenshot Freshservice screenshot
Pricing Page

Score

Our Score

8.3 ?

Our Score

9.4 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

97% ?

Cost

Cost

$50

free

Pricing Type

Pricing Type

One-time payment Free | Annual Subscription
Full Review

Full Review

Overview

Overview

A cloud-based field job management system for field service managers and business owners.
Freshservice is the winner of our Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organizations.
Quick Links
Company's Address

Company's Address

Send A Job Inc.
5520 Ruffin Rd Suite 203,
San Diego, CA 92123
USA
311 California St.
San Francisco, CA, 94104
USA
Supported Integrations

Supported Integrations

Send A Job integrates with the following business systems and applications:

  • Quickbooks
  • Google calendar
  • MailChimp
  • Authorize.net
  • Stripe
  • Twilio

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky
Phone Number

Phone Number

+1-855-790-7363 +1-866-832 3090
Available Support

Available Support

Phone Live Support
Training
Phone Live Support
Ticket Training
Cost Details

Cost Details

Send A Job offers a simple enterprise pricing scheme and charges $50/month for all users. More users can be added at a flat rate of $10/user/month. Features include:

  • 1 Pro user (Full access)
  • Unlimited Field Techs
  • Unlimited Support
  • Free 500 SMS messages
  • Scheduling
  • Invoicing
  • Client Management
  • Balance Tracking
  • Appointment reminders
  • GPS tracking
  • Mobile Access
  • Reports
  • QuickBooks Sync
  • Website Integration
  • Estimate Tracking
  • Lead Management

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog
Client Types

Client Types

Small Business | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Prominent Clients

Prominent Clients

American National Bank, Battery Giant, Rubik
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Available Languages

Available Languages

English English
Company Email

Company Email

info@sendajob.com support@freshservice.com
List of Features

List of Features

Send A Job FEATURES

  • Field jobs management
  • Task scheduling
  • Client management
  • User dashboards
  • Two-way communication
  • Credit card payments
  • Notifications and alerts
  • Cloud-based
  • Mobile support
  • Multi-location support
  • Permission-based access
  • Integrations

Freshservice FEATURES

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics
Pricing Page

Pricing Page

Learn more about Send A Job pricing Learn more about Freshservice pricing
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QUICK LINKS

QUICK LINKS

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Almost as crucial as functionalities and user support level are pricing packages offered by Freshservice and Send A Job. Even though pricing should not be the sole factor it’s definitely a key thing to consider. You should look for a flexible pricing plan that can be adjusted to your company size and effortlessly scaled up if your company expands. Be sure that you don’t opt for packages that include extra features that you won’t find a use for and always make an effort to get in touch with the vendor directly because big companies can often benefit from special pricing. You should also give a chance to a free trial or demo of each app to spend at least some time working with it. It’s a helpful experience that doesn’t require you to invest any money and offers a solid overview of what it’s like to work with Freshservice and Send A Job.