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Compare Freshservice vs Salesformics

What is better Freshservice or Salesformics? A good way to find the correct CRM Software product for your business is to match the solutions against each other. Here you can compare Freshservice and Salesformics and see their features compared thoroughly to help you pick which one is the more effective product.

Likewise, you can compare their overall ratings, such as: overall score (Freshservice: 9.4 vs. Salesformics: 6.5) and user satisfaction (Freshservice: 97% vs. Salesformics: 100%). Browse through their distinctive features and similarities and discover which one outperforms the other. Likewise, think about your company tomorrow; will your business outgrow the app in the next 3-5 years?

If you want to quickly decide on the optimal IT Service Management Software according to our experts we recommend you check out these products: Samanage, Zendesk, Freshservice.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice is the winner of our Best Customer Service Software Award for 2018. It allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • The GX Box: built-in search engine to make sales process automation easy and convenient
  • Built-in CRM that meets small business’ needs
  • Third-party integration to expand sales and marketing automation
  • Intuitive dashboard of key performance indicators
  • Mechanism for instant feedback and company insight
  • Secure and encrypted server to keep your data safe
  • Easy setup in minutes, not days or hours
  • Unlimited number of of contacts, leads, accounts or messages
  • Point-and-click segment marketing function

Pricing Info

Here are the Salesformics cost details:

Salesformics is a sales software-CRM solution available in only one plan:

All-inclusive ($99 per user, per month): unlimited leads, accounts, contacts; unlimited workflows, integration with third-party apps including Twitter, LinkedIn, Eventbrite, and Dropbox; unlimited segment marketing use; unlimited opportunities data; company dashboarding with customisable widgets that show appointments, reminders, sales figures, activity reports, sales metrics and marketing performance.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

  • Buffer
  • Campaign Monitor
  • Constant Contact
  • Dropbox
  • Eventbrite
  • Twilio
  • LinkedIn

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesformics is a cloud-based sales software with CRM features that any sales team can set up running in minutes.

Company Email

Company's Address

Boathouse 6 , Portsmouth Historic Dockyard , Portsmouth , PO1 3LJ

All the data, details and experiences that we offered in this comparison were collated from official company websites, marketing materials available online, actual experience from real users as well as our own hands-on use of each solution by an expert. We do our best to comprehensively analyze every software, therefore we not only study it ourselves, but we also correlate our results with views of other members from the B2B community.

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