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Compare Freshservice vs Price&Cost

What is better Freshservice or Price&Cost? To ensure that you find the most useful and productive Project Management Software for your firm, you have to compare products available on the market. For instance, here it is possible to match Freshservice’s overall score of 9.4 against Price&Cost’s score of 8.0. You can even evaluate their general user satisfaction: Freshservice (97%) vs.

Price&Cost (N/A%). In addition, you can review their pros and cons feature by feature, including their terms and conditions and rates. By comparing products you are sure that you select the right software for your budget. It’s clear you must understand your unique needs to realize which software addresses those needs.

Right now, the leading products in our IT Service Management Software category are: Freshservice, Zendesk, LiveAgent.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice is the winner of our Best Customer Service Software Award for 2018. It allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Pricing Info

Price&Cost’s enterprise pricing is based on the number of projects:

  • 3 Active Projects – €45 per month
  • 10 Active Projects – €89 per month
  • 30 Active Projects – €150 per month

Custom plans are available for over 30 Active Projects. All plans have the following features:

  • Unlimited users
  • Unlimited project versions
  • Unlimited project resource
  • Project performance indicators
  • Forecast and experiment
  • Adjust to change
  • Project performance visualized
  • Proactive reminders
  • Any contract types supported
  • Unparalleled flexibility
  • Integrations

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Price&Cost integrates with the following business systems and applications:

  • Microsoft Project
  • MS Excel
  • ClickTime
  • Toggle
  • Timely
  • Tick
  • Paymo

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A project estimation and budget management platform designed to help businesses find the most cost-effective ways to work and accomplish projects without compromising quality.

Company Email

info@priceandcost.com

Contact No.

Company's Address

Price&Cost OÜ
Narva mnt 120b
10127 Tallinn
Estonia

When you choose a software that you think will be an actual asset for your team you shouldn’t just pay attention to what experts have to say about it. Very often personal experience with the service may change, depending on specific goals and needs. This is why in our reviews we also give our User Satisfaction Rating for every product to give you a reliable overview of how real users of Freshservice and Price&Cost rate their experience with the product. Our algorithm is built around detailed analysis of product appearances on other websites, social media and blogs, so you will obtain a comprehensive and credible overview of what other people think about every app. In this example Freshservice got a total satisfaction rating at 97% while for Price&Cost N/A% of people claim they had an enjoyable experience with it.

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