Compare Nimble vs. FreshserviceWhen selecting the appropriate CRM Software for your organization it is suggested that you evaluate the functions, rates, along with other important info concerning the product and vendor. Here, you can examine the parallels and discrepancies between Freshservice (overall score at 9.0 and user satisfaction at 97%) and Nimble (overall score at 9.6 and user satisfaction at 93%). You may also examine their particulars elements, such as services, plans, rates, conditions, etc. Moreover, analyze the terms carefully for information on extra charges, such as, setup fees, separate support plan, upgrade fees, disk space fees, and other similar charges. Our experts made sure to prepare reviews of all popular IT Service Management Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Freshservice, Samanage, SysAid.
|Monthly payment||Free | Annual Subscription|
Nimble is a software tool that allows you to combine your contacts, email, social, activities, and follow-ups in one place.
Freshservice is the winner of our Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organizations.
|Types of Support|
Types of Support
Nimble offers a single SMB and enterprise pricing plan that costs $25/license/month, and a free 14-day trial you can use to explore its features. Here are the details:
Additional space in 25GB increments costs $25 per account every month.
Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Sprout (Free up to 3 agents and 100 free assets):
Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):
Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):
Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):
|Learn more about Nimble pricing||Learn more about Freshservice pricing|
|USA, UK, Canada, International||USA, UK, Canada, International, China, Germany, India, Japan|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
Nimble integrates with the following business systems and applications:
Third party Integrations
| 2043 Colorado Avenue, Suite B|
Santa Monica, CA 90404
| 311 California St.|
San Francisco, CA, 94104
|aBIZinaBOX, WebbROI, Socialink, Strategic Capital Consulting Co, LLC||American National Bank, Battery Giant, Rubik|
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No CRM Software will be perfect enough to cater to all the needs of a company. Though key functionalities of Freshservice and Nimble should matter you should also thoroughly explore the integrations provided by every solution. In many cases you will already be making use of other types of SaaS software in your company and it’s definitely more beneficial to go with products that integrate well with one another. With that approach you will be able to ensure a smooth transfer of information between your teams and software used, which can significantly reduce time spent on migrating between one software and the next.