Compare Mijura vs. Freshservice

There are many Project Management Software products available for businesses these days. The best way to find out which app fits your needs best is to compare them side by side. For instance, here you can compare Freshservice and Mijura for their overall score (9.4 vs. 7.1, respectively) or their user satisfaction rating (97% vs. 100%, respectively). Additionally, you can compare their individual modules and pricing terms and other valuable details below. When matching products make sure to analyze their corresponding functions and mark their distinctive elements to get a clearer picture of both deals. What is more remember to check secondary issues such as security, backup, usability, and helpdesk support. In case you you have to quickly find the top IT Service Management Software according to our experts we advise you take a look at one of these services: Freshservice, Zendesk, Samanage.
Compare

Mijura

VS

Freshservice

VS

Mijura screenshot Freshservice screenshot
Pricing Page

Score

Our Score

7.1 ?

Our Score

9.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

97% ?

Cost

Cost

$15

free

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Free | Annual Subscription
Complete Review

Complete Review

Overview

Overview

Mijura is an online task management software that makes teamwork more productive. Collaborate with your team and manage meetings.
Freshservice is the winner of our Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organizations.
Easy Links
Supported Integrations

Supported Integrations

  • Email integration
  • Integration with Google Apps

 

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky
OS Supported

OS Supported

Windows
Linux
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Vendor Email

Vendor Email

support@mijura.com support@freshservice.com
Support Types

Support Types

Phone
Phone Live Support
Ticket Training
Phone No.

Phone No.

+612 8005 8312 +1-866-832 3090
Available Features

Available Features

Mijura FEATURES

  • Convert meeting minutes to tasks
  • Create teams to split up your workforce
  • Create, view, and modify meetings in PriorityCentre
  • Generate a progress/Gantt chart for your teamʼs tasks
  • Notifications and emails for meetings/tasks/comments
  • Reorder and reassign tasks by clicking and dragging
  • Rich text editing for meetings and tasks
  • Search through tasks, comments, meetings, and users
  • Share files and documents
  • Track the time spent on tasks

Freshservice FEATURES

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics
Pricing Plans

Pricing Plans

Mijura costs an average of $5 per user per month and starts at $15/month for 3 users. Price plans extend to 100 users for which the cost is $500/month.

The vendor offers a 14-day free trial and 30-day money back guarantee.

Features:

  • 256-bit SSL security
  • Compatible with Windows, Mac, and Linux
  • Daily backups and maintenance
  • Friendly support
  • Unlimited storage space
  • Unlimited tags, meetings, and tasks
  • Unlimited teams

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog
Popular Clients

Popular Clients

The University of New South Wales, Filta, Apex CB American National Bank, Battery Giant, Rubik
Pricing Page

Pricing Page

Learn more about Mijura pricing Learn more about Freshservice pricing
Available Languages

Available Languages

English English
Company's Address

Company's Address

K17 Building, Room 1001, Anzac Parade, Kensington, NSW 2052, Australia 311 California St.
San Francisco, CA, 94104
USA
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QUICK LINKS

QUICK LINKS

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Almost as important as features and customer support level are pricing options offered by Freshservice and Mijura. Even though price should not be the only element it’s without a doubt an important thing to consider. You should count on a flexible pricing plan that can be matched with your team size and painlessly scaled up if your business grows. Make sure you don’t opt for plans that include extra tools that you won’t use and always make an effort to contact with the vendor directly as enterprises can often benefit from discounts. You should also give a chance to a free trial or demo of every software to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to invest any money and offers a solid overview of what it’s like to work with Freshservice and Mijura.