Compare Mijura vs. Freshservice

We are here to simplify the process of comparing Project Management Software products for you. For example, on this page you can look at the overall performance of Freshservice (9.4) and contrast it with the overall performance of Mijura (7.1). It's also possible to match their overall user satisfaction rating: Freshservice (97%) vs. Mijura (100%). Furthermore, lexamine their features in detail to check which product can better deal with your company’s needs. Generally, any B2B software must let you to quickly view the big picture, all the while offering you immediate access to the details. Users who are pressed for time or want a IT Service Management Software advice from our experts may want to take a look at these top choices for this year: Samanage, Zendesk, Freshservice.
Product

Mijura

VS

Freshservice

VS

Mijura screenshot Freshservice screenshot
Pricing Page

Total Score

Our Score

7.1 ?

Our Score

9.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

97% ?

Cost

Cost

$15

free

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Free | Annual Subscription
Detailed Review

Detailed Review

Overview

Overview

Mijura is an online task management software that makes teamwork more productive. Collaborate with your team and manage meetings.
Freshservice is the winner of our Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organizations.
Quick Links
Vendor's Address

Vendor's Address

K17 Building, Room 1001, Anzac Parade, Kensington, NSW 2052, Australia 311 California St.
San Francisco, CA, 94104
USA
Supported Integrations

Supported Integrations

  • Email integration
  • Integration with Google Apps

 

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky
Devices Supported

Devices Supported

Windows
Linux
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Languages

Languages

USA, UK, Canada, South Africa, Europe, Asia, Australia, China, India, Latin America, Middle-East USA, UK, Canada, International, China, Germany, India, Japan
Cost Details

Cost Details

Mijura costs an average of $5 per user per month and starts at $15/month for 3 users. Price plans extend to 100 users for which the cost is $500/month.

The vendor offers a 14-day free trial and 30-day money back guarantee.

Features:

  • 256-bit SSL security
  • Compatible with Windows, Mac, and Linux
  • Daily backups and maintenance
  • Friendly support
  • Unlimited storage space
  • Unlimited tags, meetings, and tasks
  • Unlimited teams

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog
Types of Support

Types of Support

Phone
Phone Live Support
Ticket Training
Pricing Page

Pricing Page

Learn more about Mijura pricing Learn more about Freshservice pricing
Contact Email

Contact Email

support@mijura.com support@freshservice.com
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Phone Number

Phone Number

+612 8005 8312 +1-866-832 3090
Features

Features

Mijura FEATURES

  • Convert meeting minutes to tasks
  • Create teams to split up your workforce
  • Create, view, and modify meetings in PriorityCentre
  • Generate a progress/Gantt chart for your teamʼs tasks
  • Notifications and emails for meetings/tasks/comments
  • Reorder and reassign tasks by clicking and dragging
  • Rich text editing for meetings and tasks
  • Search through tasks, comments, meetings, and users
  • Share files and documents
  • Track the time spent on tasks

Freshservice FEATURES

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics
Prominent Customers

Prominent Customers

The University of New South Wales, Filta, Apex CB American National Bank, Battery Giant, Rubik
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, facts and experiences that we shared in this table were collated from official company sites, advertising materials available online, real-life experience from real clients as well as our own direct use of each software by a professional reviewer. We put a lot of effort to extensively examine each service, so we not only analyze it ourselves, but we also match our findings with experiences of other users from the B2B community.