Compare ITM Platform vs. FreshservicePurchasing the appropriate Project Management Software product is as easy as contrasting the good and poor characteristics and terms offered by Freshservice and ITM Platform. Here you can also match their total scores: 9.4 for Freshservice vs. 7.7 for ITM Platform. Or you can verify their general user satisfaction rating, 97% for Freshservice vs. 98% for ITM Platform. We suggest that you put some effort and review their differences and determine which one is the better choice for your company. What’s more don’t forget to take into account your company’s or industry’s unique case, such as, a multilingual solution for a global staff or a mobile version to help you work away from your office. We did our best to review all popular IT Service Management Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Freshservice, JIRA Service Desk, Samanage.
|Monthly payment||Free | Annual Subscription|
ITM Platform offers practical and powerful project management solutions as well as portfolio management, projects programs, resources, and services.
Winner of Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organisations.
| Santa Engracia 90, |
Madrid 28010, Spain
| 311 California St.|
San Francisco, CA, 94104
ITM Platform offers a single pricing package that starts at $10 per month.
Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Sprout (Free up to 3 agents and 100 free assets):
Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):
Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):
Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):
|USA, UK, Canada, China, Germany, India, Japan||USA, UK, Canada, International, China, Germany, India, Japan|
|Types of Support|
Types of Support
|Repsol SA, Lafarge, Berge, Eutelsat Communications||American National Bank, Battery Giant, Rubik|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
Third party Integrations
|+34 91 805 21 88||+1-866-832 3090|
|Learn more about ITM Platform pricing||Learn more about Freshservice pricing|
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It may not always be enough to simply compare Freshservice and ITM Platform with one another. Even though useful features, cost and customer reviews are all important and should be included when making a final decision, you should also pay attention to the recognition and awards won by each app. Very often a less known solution may turn out to be a good choice that was distinguished with B2B awards such as our Experts’ Choice Award which shows that in spite of lesser market popularity it’s a significant contender to the apps that rule the market.