Compare C2 ATOM vs. FreshserviceBuying the most effective Customer Support Software product is all about comparing various solutions and identifying the top program for your specific needs. Our exclusive process will give you an instant look at the general rating of Freshservice and C2 ATOM. For total quality and performance, Freshservice scored 9.4, while C2 ATOM scored 8.0. On the other hand, for user satisfaction, Freshservice earned 97%, while C2 ATOM earned 94%. Below it's also possible to look at their functions, terms, plans, etc. to determine what software will be more suitable for your needs. One critical feature to check is whether the app lets you to toggle on/off restrictions on different types of users to secure any confidential corporate data. In the event you have to quickly find the optimal IT Service Management Software according to our experts we advise you take a look at one of these products: JIRA Service Desk, Freshservice, Samanage.
|Monthly payment | Quote-based||Free | Annual Subscription|
C2 ATOM is an IT service management software created to provide businesses with an integrated solution to help teams manage and deliver exceptional IT support.
Winner of Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organisations.
|USA, UK, Canada, International, France||USA, UK, Canada, International, China, Germany, India, Japan|
|Learn more about C2 ATOM pricing||Learn more about Freshservice pricing|
|Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
C2 Atom is designed to work with database management systems, software, CRM, ERP and other management tools you may already have in place.
Third party Integrations
|Loto Quebec, Granby, Lassonde, Industrielle Alliance||American National Bank, Battery Giant, Rubik|
| 20865, Chemin de la Cote Nord, Suite 102|
Boisbriand, Quebec, J7E 4H5
| 311 California St.|
San Francisco, CA, 94104
C2 ATOM offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Small Teams – $50/user/month
Across your Business – $65/user/month
Custom Cloud – By quote
Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Sprout (Free up to 3 agents and 100 free assets):
Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):
Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):
Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):
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No Customer Support Software will be able to solve all the requirements of a business. While core features of Freshservice and C2 ATOM are obviously a priority you should also carefully study the integrations provided by every solution. In many cases your team will already be using various kinds of B2B software in your company and it’s much more beneficial to opt for solutions that integrate well with one another. That way you will be able to ensure a smooth exchange of data between your teams and services, which can considerably reduce time devoted to migrating between one service and the other.